Parcourez les Cours Hotellerie Restauration

This 2-hour long project-based course is an introduction to spreadsheets. We’ll be using Google Sheets in this project, which is the free spreadsheet program offered by Google. With that said, most of the concepts that you will learn in this project will be applicable to other spreadsheet programs, such as Microsoft Excel.

Hospitality Management: Improve Your TripAdvisor Ranking And Bring Customers 2019

Your comprehensive guide to more effective English communication - for office administration, retail and hospitality!

Hotel Front Office Management and Operations

Excel with this A-Z Microsoft Excel Course. Microsoft Excel 2010, 2013, 2016, Excel 2019 and Office 365

Understanding latest trends in sales management, organisation, budgeting, planning, recruiting, training. The sales department is one of the key departments in hospitality not only because it brings sales but also helps in understanding customer demands and experiences required through market intelligence. The sales department is responsible to position the hotel, price, distribution, and promotion to not only end consumers but also to B2B and intermediaries. In this course, we will learn theoretical aspects of sales management with practical tips and examples from hotel industry with templates and checklists. We will be covering - Concepts of Marketing - Organization and Roles of Sales Managers - Recent Trends impacting sales managers - Ethics in sales - Sales Planning, Budgeting and forecasting If you feel any topic is missing, write to us

Master 75+ Excel formulas with hands-on demos from a best-selling Microsoft Excel instructor (Excel '07 - Excel 2019)

Master Digital Marketing: Strategy, Social Media Marketing, SEO, YouTube, Email, Facebook Marketing, Analytics & More!

Communication Skills for Front office staff How to engage with guests Do and Dont in communication with guests How to communicate while checking in at hotel how to communicate while checking out from hotel Talking confidently with Hotel guests

All Tourism and Hospitality workers must be aware of the environmental impacts of their operations. What you will learn: Principles of environmental sustainability Impacts of Tourism and Hospitality on the environment How industry is helping the environment Waste reduction energy saving and water saving practices How to improve your workplace practices The effect on customer satisfaction

You can ad this certificate to your CV as training received

A complete receptionist training course. Learn persuasive & influential receptionist skills for outstanding performance.

Whatever business you're in, there's a fundamental need to support the people that work there. That's where human resources comes in.

Do you excel at bringing people together? Turn your passion for event planning into a career. Event planners are employed in every industry. They bring teams together to achieve goals, celebrate milestones, bond outside the office, and work more productively. This course will give you tips, tricks, and techniques to make your next event a success—whether it's your first or fifty-first. Valerie Berry covers topics such as understanding your client's objectives, selecting a venue, getting the right technology in place, negotiating a budget, and building menus. Plus, learn how to manage the thousands of details that occur in the two weeks leading to an event, and follow up afterwards to make sure your clients and your vendors are satisfied.