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Parcourez les Cours Hotellerie Restauration

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Spreadsheets for Beginners using Google Sheets
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This 2-hour long project-based course is an introduction to spreadsheets. We’ll be using Google Sheets in this project, which is the free spreadsheet program offered by Google. With that said, most of the concepts that you will learn in this project will be applicable to other spreadsheet programs, such as Microsoft Excel.
Durée
2 heures
Format
En ligne
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TripAdvisor Domination For Hotels & Hospitality Management
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Hospitality Management: Improve Your TripAdvisor Ranking And Bring Customers 2019
Durée
Flexible
Format
En ligne
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Effective Business English for Service Staff
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Your comprehensive guide to more effective English communication - for office administration, retail and hospitality!
Durée
Flexible
Format
En ligne
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Hotel Front Desk
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Hotel Front Office Management and Operations
Durée
Flexible
Format
En ligne
Apprendre l’anglais avec ABA English
Apprendre l’anglais avec ABA English
Avec ABA English, vous apprenez l’anglais selon la méthode naturelle, comme vous avez appris votre langue maternelle. Pour cela, nous vous présentons notre méthode unique basée sur des vidéos et des cours en direct. Vous pouvez commencer à partir de zéro et atteindre le niveau le plus élevé (Business). Maîtriser l’anglais est une compétence indispensable si vous travaillez en contact avec le public, car elle vous permet de communiquer avec des gens du monde entier.
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Microsoft Excel - Excel from Beginner to Advanced
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Excel with this A-Z Microsoft Excel Course. Microsoft Excel 2010, 2013, 2016, Excel 2019 and Office 365
Durée
Flexible
Format
En ligne
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Fundamentals of Sales & Marketing Management for Hospitality
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Understanding latest trends in sales management, organisation, budgeting, planning, recruiting, training. The sales department is one of the key departments in hospitality not only because it brings sales but also helps in understanding customer demands and experiences required through market intelligence. The sales department is responsible to position the hotel, price, distribution, and promotion to not only end consumers but also to B2B and intermediaries. In this course, we will learn theoretical aspects of sales management with practical tips and examples from hotel industry with templates and checklists. We will be covering - Concepts of Marketing - Organization and Roles of Sales Managers - Recent Trends impacting sales managers - Ethics in sales - Sales Planning, Budgeting and forecasting If you feel any topic is missing, write to us
Durée
Flexible
Format
En ligne
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Microsoft Excel - Advanced Excel Formulas & Functions
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Master 75+ Excel formulas with hands-on demos from a best-selling Microsoft Excel instructor (Excel '07 - Excel 2019)
Durée
Flexible
Format
En ligne
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The Complete Digital Marketing Course - 12 Courses in 1
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Master Digital Marketing: Strategy, Social Media Marketing, SEO, YouTube, Email, Facebook Marketing, Analytics & More!
Durée
Flexible
Format
En ligne
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Communication Skills for Hospitality Front office Associates
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Communication Skills for Front office staff How to engage with guests Do and Dont in communication with guests How to communicate while checking in at hotel how to communicate while checking out from hotel Talking confidently with Hotel guests
Durée
43 minutes
Format
En ligne
eHotelier - eAcademy
Participate in Environmentally Sustainable Work Practices
eHotelier - eAcademy
All Tourism and Hospitality workers must be aware of the environmental impacts of their operations. What you will learn: Principles of environmental sustainability Impacts of Tourism and Hospitality on the environment How industry is helping the environment Waste reduction energy saving and water saving practices How to improve your workplace practices The effect on customer satisfaction
Durée
3 heures
Format
En ligne
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Basic Secretarial Training Course
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You can ad this certificate to your CV as training received
Durée
39 minutes
Format
En ligne
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Become Outstanding Receptionist
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A complete receptionist training course. Learn persuasive & influential receptionist skills for outstanding performance.
Durée
2 heures
Format
En ligne
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Human Resources Foundations
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Whatever business you're in, there's a fundamental need to support the people that work there. That's where human resources comes in.
Durée
1 heure
Format
En ligne
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Event Planning Foundations
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Do you excel at bringing people together? Turn your passion for event planning into a career. Event planners are employed in every industry. They bring teams together to achieve goals, celebrate milestones, bond outside the office, and work more productively. This course will give you tips, tricks, and techniques to make your next event a success—whether it's your first or fifty-first. Valerie Berry covers topics such as understanding your client's objectives, selecting a venue, getting the right technology in place, negotiating a budget, and building menus. Plus, learn how to manage the thousands of details that occur in the two weeks leading to an event, and follow up afterwards to make sure your clients and your vendors are satisfied.
Durée
1 heure
Format
En ligne
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