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Group events, conferences and negotiated business bookings frequently account for over 50% of hotel room reservations. This course will prepare you to develop your own data-driven, systematic approach to group pricing.

The Diploma in Office Admin & Reception Skills provides students the hands-on training in various key administrative areas of a business or a working environment. You will be trained in word processing, spread sheets, PowerPoint and other relevant software, as well as bookkeeping concepts, computerized accounting and administrative skills. Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP. What are the requirements? You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you. What skills will I gain? By enrolling to this course, you’ll learn how to conduct administrative procedures.In this course, you’ll learn how to produce standard documents.This course will teach you about report and letter writing.On completion of this course, you’ll learn master key Microsoft Office programs.Having this course, you will become masters of data management and record keeping.Logging in to this course, you’ll develop your typing speed.This course gives you the knowledge in CV and cover letters writing.In this course, you’ll gain the best management, receptionist and customer service skills.At the end of this course, you can be the motivator of your employees. What is the target audience? Job hunters & School leaversCollege or University student & graduatesPersonal assistant & ReceptionistAssistant for company directorNew or Temporary staffOffice Administrators & Office managersOffice clerk, Marketing assistant & Administration AssistantSecretary or ExecutiveWeb content writers & BloggersTechnical, business & Report writers How will I be assessed? At the end of the course, learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate. What Certification am I going to receive? If you pass the exam successfully then you will be awarded a Diploma in Office Admin & Reception Skills. Those who successfully pass this course will be awarded a Office Admin & Reception Skills Diploma.

Do you find it difficult to determine the best approach for reaching consumers in the face of today’s digital transformations with the proliferation of channels and platforms available? And even once you've identified a strategy, have you struggled to execute it across all channels? Businesses in hospitality and beyond are facing an unprecedented digital disruption that makes staying on top of the latest digital marketing innovations more important than ever. How can you reach and customers in this new landscape. Inbound marketing is the key. It’s a strategy that focuses on attracting and engaging customers through valuable and relevant content. Rather than using traditional outbound marketing tactics like advertising or cold calling, businesses use inbound marketing to provide value to potential customers at every stage of the buying journey—from awareness to consideration to decision. By creating and sharing valuable content, businesses can attract qualified leads and convert them into customers. In this course, we’ll study best practices of digital marketing tactics such as content marketing, social media marketing, email marketing, and search engine optimization (SEO). We’ll look at proven ways to increase new bookings and repeat business. By providing valuable and relevant content, hospitality businesses can establish themselves as experts in their field and build trust with potential customers, leading to increased bookings and repeat business. After this course, you will better understand how to create and implement an effective inbound marketing strategy that will increase both lead generation and conversion rates.

Applicants who wish to forge a career in the modern business world are encouraged to consider this postgraduate degree. Applicants will become knowledgeable and employable graduates with highly transferable business skills learned through career-focused activities.

Learn how to analyze business opportunities for their financial viability and secure funding to start and grow your business.

Intense practical training for future leaders in culinary arts Taught across six semesters, including two professional internships, this Bachelor program combines intensive culinary arts training with rigorous academic studies of business and management topics.

Learn the business skills and startup mindset needed to embark on your entrepreneurial path from the premier program for aspiring entrepreneurs, MIT Launch.

The diploma is divided into 3 modules: Developing Customer Service Skills - learn to work with customers, how to listen and communicate and more. Developing Telephone handling and administrative skills - learn to deal with security, how to communicate via telephone, database management and more. Developing Business Communication Skills - develop CV writing skills, business writing skills, interview skills and get to grips with the Microsoft Office suite.

Hospitality is a growing, diverse and exciting industry that provides an abundance of employment opportunities at home and elsewhere around the globe. The demand for hospitality graduates is growing each year in the global hotel, leisure, industrial, business, health and education sectors. This programme will give you the management, technological and operational skills you need to work in the international hospitality industry. Specific modules enhance the international focus of the programme and the international experience of the student. You’ll develop the strong communication, interpersonal, management and leadership skills that have been identified by the hospitality industry as essential for career success. Key areas of study are Communications, Management, Law and Industry Studies. Since European languages are becoming increasingly important, you also have the option to study one European language. Subjects studied include business communications, intercultural awareness, fundamentals of accounting, international hospitality industry studies, food and beverage practice, marketing, restaurant operations, hospitality management operations, bar & beverage management, hospitality information systems, hospitality law, and strategic management. There is a six-month work placement in Year 3. On graduation, you may proceed to postgraduate studies leading to the award of MSc, MPhil or PhD at research institutes and universities worldwide.

This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4–5 emails, complete several comprehension quizzes and review the emails of other participants.

WSET's flagship Diploma arms you with specialist-level skills, knowledge and recognition as an expert in the field of wines. The course not only develops advanced product knowledge but will also develop your research and analysis abilities, which will continue to be of great value to you in the future. All our classes are delivered by highly qualified educators, many of whom are MWs, and all of whom are subject-matter experts. You'll learn alongside like-minded individuals in a discussion-led setting, with all theory underpinned by tastings of an extensive variety of still, sparkling and fortified wines from all over the world. Beyond the Diploma: WSET Alumni Body Upon successful completion of the Diploma, you will gain the distinction of the 'DipWSET' postnominal, making you recognisable as one of just over 10,000 individuals worldwide who have gained this prestigious qualification. You'll join a global community known as the WSET Alumni Body. This will offer you fantastic opportunities for continued learning, including a unique programme of tasting, networking and career events and access to market reports. You’ll join ranks with many of the wine world’s most well-respected figures and build long-lasting relationships with your fellow Diploma alumni. The Diploma is comprised of six essential units of study, each designed to develop expertise in a specific area. These units are weighted differently and require different amounts of guided and private study time. Those who choose to study with us through one of our classroom courses will taste over 250 light, sparkling and fortified wines, all carefully selected by our buying team to build your analytical tasting skills and contextualise your theoretical knowledge. Online students will be offered guidance on the styles of wines to source and taste. D1 – Wine production (20% weighting) o Vine requirements o Anatomy of the vine and grape o Grape growing options, explaining and evaluating the different approaches and how these options affect grape yields, quality and the final wine produced o Natural factors in the vineyard and how they influence the vine’s ability to produce grapes for wines of different styles, quality levels and price o Winemaking and post-fermentation options and how they influence the style, quality and price of wines D2 – Wine business (10% weighting) o The types of businesses engaged in wine production and the options for getting wine to the point of sale o Factors that contribute to the price of wine o Key considerations in wine marketing D3 – Wines of the world (50% weighting) | D4 – Sparkling wines (5% weighting) | D5 – Fortified wines (5% weighting) In each of these units you will learn: o How grape-growing, winemaking, maturation, wine law and wine business influence the style, quality and price of the principal still wines (D3), sparkling wines (D4) and fortified wines (D5) of the world. o How to taste and evaluate still wines (D3), sparkling wines (D4) and fortified wines (D5) using the WSET Level 4 Systematic Approach to Tasting Wine® (SAT) D6 – Independent research assignment (10% weighting) o How to research a specified wine-related subject and clearly communicate your findings

This course equips you with critical content creation and management skills. You’ll learn how to create effective social media posts and how to create a strong brand to help you build a social media presence. You’ll also learn how to establish an ongoing process to manage your content. This includes setting up a content calendar, managing and moderating your posts, analyzing data for insights and iteration, and how to increase post effectiveness. You will end the course with real-world application of your skills through a content management project.

This Hotel Management programme is particularly suitable for hospitable students with entrepreneurial flair, commercial insight, and an international focus. To help you succeed in this Hospitality Industry, we pay considerable attention to management skills, communication, and other essential professional qualities.

In this program, you’ll learn key concepts, strategies, and practical skills necessary for managing and operating a thriving food and beverage business, integrating it into the hospitality environment and generating incremental returns.