Parcourez les Cours Hotellerie Restauration

In this course, developed by Professor Diane Burton, Ph.D. of Cornell University's ILR School, you will learn the skills necessary to reassert your HR role as a trusted, neutral advisor to employees at all levels within your organization.

Every property’s finance function keeps detailed records of the daily transactions involved in the running the organization. Periodically, they create reports that allow management, stakeholders and regulating authorities to have insight into the financial health of the organization. As a manager, you need to understand both the metrics that are reported in income statement, balance sheets, and cash flow statements, and how they relate to each other. You also need to understand how comparing numbers across your company, the industry, and from year to year, can help you assess the overall financial performance of the firm.

This short course surveys all the major topics covered in a full semester MBA level finance course, but with a more intuitive approach on a very high conceptual level. The goal here is give you a roadmap and framework for how financial professional make decisions.

This course will help you be a better negotiator. Unlike many negotiation courses, we develop a framework for analyzing and shaping negotiations. This framework will allow you to make principled arguments that persuade others. It will allow you to see beneath the surface of apparent conflicts to uncover the underlying interests. You will leave the course better able to predict, interpret, and shape the behavior of those you face in competitive situations.

This course gives you a reliable model for preparing and delivering effective presentations.

This 2-hour long project-based course is an introduction to spreadsheets. We’ll be using Google Sheets in this project, which is the free spreadsheet program offered by Google. With that said, most of the concepts that you will learn in this project will be applicable to other spreadsheet programs, such as Microsoft Excel.

In this 2-hour long project-based course, you will learn how to create effective charts and a dynamic dashboard to visualize data sets. You will be able to work with vlookups, pivot tables and basic formulas and be able to create dynamic charts, sparklines, and a robust, dynamic dashboard to present the data.

This program provides various applied quality management principles to impact time, quality, and cost.

Explore international hospitality and tourism management

In this course, you are introduced to the principles of Servant Leadership and the importance of fostering an ethical service culture.

Investing in proper management of a real estate asset is investing in future profitability. Excellent maintenance and tenant management can increase property values by lowering operational costs, increasing cash flow, and generating higher rents and occupancies.

The key to financial success for any business is choosing the right projects to pursue at the right time, for the right price and with the right financing structure.

Leadership communication is never more important than during times of change. This course helps supervisors and mid-level managers come up with a communication strategy that helps make a change initiative successful regardless of whether they are the ones instigating the change. Join communication experts Tatiana Kolovou and Brenda Bailey-Hughes as they address the who, why, when, how, and what of change.

Effective time management is an indispensable skill. Best-selling author and business coach Dave Crenshaw lays the theoretical and practical foundations for managing your time and becoming more productive.