Assistant Night Manager

Company Description

As one of Auckland’s premium 5 star hotel accommodation providers and the most renowned Meetings & Events hotspots, Pullman Auckland hosts 340 rooms, 16 meeting spaces including our Princes Ballroom, catering for up to 1000 delegates, and an international Restaurant & Bar. 

The award winning Luxe Spa at the Pullman, Health & Fitness Centre offers a full wellness service complex, with facilities including six New Zealand inspired treatment rooms, a fully equipped Fitness Centre, 25-metre heated swimming pool with retracting ceiling, spa, sauna and steam rooms – the perfect urban sanctuary.

Job Description

Looking to change the game?

Are you a natural leader with passion for exceptional customer service? If so, then read on as we have the perfect opportunity for you!

You will thrive in a busy environment and will love taking on hotel responsibility in absence of the Night Manager & the wider management team.

This is a great step for an experienced hotel receptionist to take on a leadership position and gain further development and exposure to greater hotel operations.

Your daily tasks will include:

• Prepare reports and statistical information in accordance with night audit procedures
• Processing of guest account transactions
• Responding quickly to all guest concerns and following up with relevant departments.
• Leading a Night team to display the Pullman Auckland brand essentials at all times
• Management of the security and safety of both hotel guests and employee

Qualifications

You will bring with you:

• Previous front office experience at supervisory level (Preferred) 
• A full NZ driver’s license
• A current GM Certificate or able to obtain essential (to obtain candidates must have an LCQ certificate & 3 months supervisory experience at a licensed premises in NZ)
• Knowledge of Opera is advantageous (Preferred) 
• Immaculate personal presentation and high level of communication  - both written and verbal
• Leadership capability.

Additional Information

$64,896.00 per annum plus incredible Global Benefits:

Why join Pullman Auckland? 
Pullman Auckland isn't just about developing your career; it's also about helping you enjoy it too. We believe in rewarding your achievements with a range of exciting employee benefits and programs.

Just to name a few:

• Your loyalty card entitles you to discounted Hotel stays, food and beverage rates and Spa treatments worldwide
• Daily staff meals provided
• Ongoing reward and recognition incentives and awards.
• Opportunities for further development and worldwide career progression within Accor
• ‘Work your way’. Make your perfect work-life balance a reality.

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"