Barista

Company Description

Sofitel - Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at Sofitel Auckland Viaduct Harbour.  Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre.

The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to our guests

We are looking for ambassadors for  Sofitel Auckland Viaduct Harbour  as Part Time Barista .   The ambassador should an eye for detail, a passion for creating magnifique luxury experience for our guests and developing a wonderful team.

Job Description

Our Ambassador will:

• Perform basic day-to-day food and beverage service.
• Opening and Closing of restaurant or outlet.
• Prepare and service a wide variety of high quality coffee beverages.
• Maintain cleanliness and organization of the outlet.
• Train and mentor trainees in all aspects of barista skills, including coffee preparation, latte art, beverage customization and customer service.
• Maintain inventory including restocking and stocktake coffee beans, syrups, milk and other supplies as needed.
• Perform the tasks of order taking and maximize sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.
• Make sure ordered food & beverages are delivered to guests promptly to maintain temperature and appearance ensure items are announced.
• Keep tables and service areas clean and tidy as per procedure manual.
• Maintain hygienic food service techniques during service.
• Promptly answer the telephone and maximize sales opportunities through knowledge of product and suggestive selling.
• Maintain highest standards of hygiene and quality assurance practices.
• Ensure all guests and patrons receive a friendly, warm welcome along with quick and efficient service and prompt attention to provide a memorable experience, according to hotel standards.
• Be familiar with all items on menus available to clients including names and styles of coffee.

Qualifications

• At least 1 year experience in a luxury 5 star hotel
• Previous experience in Fine dining breakfast and dinner service a bonus
• Previous experience in luxury banqueting service a bonus
• Previous experience in Barista and Café style service
• Knowledge on gastronomy and beverages 
• Use of Micros is a bonus
• Strong presentation and organisation skills
• Ability to work in the fast paced environment and be proactive
• Previous hotel or administration experience
• Positive bubbly personality

Additional Information

• Learn your Way  - Access to our Accor Academy so you can Earn while you Learn!
• Work Your Way  - Flexibility to ensure a work life balance!
• Benefits Your Way  - Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide
• Complimentary meals on shift
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program