Rooms Division Manager

Company Description

Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition with rotating art exhibitions and is immersed in the city’s thriving arts and entertainment scene.

PROPERTY DETAILS

• 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts
• 363 rooms with breathtaking views over Melbourne
• Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience
• Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant
• Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Job Description

Leading from the front, you will join a team who are highly guest focused delivering exceptional guest service, whilst proactively driving and maximising revenue and upselling programs. You will  have direct responsibility of managing the Front Office division which encompasses Reception, Concierge, Driveway, Guest Relations, Club Lounge & Housekeeping.

You will have the opportunity to create and drive strategy for the Front Office operations. This role will be both challenging and rewarding as the successful candidate will gain commercial acumen, product development and leadership skills in a luxury environment.

Qualifications

•Demonstrated leadership and mentoring abilities

•Genuine commitment to guest service and excellent attention to detail

•Minimum five years experience in a leadership role in a luxury hotel

•Experienced in budgeting, forecasting, payroll planning, cost control

•Demonstrated passion for the Rooms Division

•Demonstrated leadership that ensures product innovation and development is ingrained in all practices

•Implement all Sofitel relevant standards and specifications within the department.

•Demonstrated ability and passion to establish long-term departmental strategic plans and goals for the people and the product

•Demonstrated leadership that ensures the growth and development of the people

•Exceptional interpersonal communication skills and presentation

•Efficient time management skills and able to manage competing priorities

Additional Information

MY BENEFITS:

•Opportunity to work at an iconic Melbourne luxury hotel

•Develop your career with a view of stepping into a Hotel Manager role next

•Convenient CBD location

•ALL Heartist card benefits, global discounts for Accor hotels

ROLE:
Full-Time