F&B Supervisor

POSITION OVERVIEW

Lead the F&B team with constant presence on the floor, interact, and entertain guests.

RESPONSIBILITIES

• Manage Staff Training and Schedules 
• Aware of all in-house guest requirements  
• Support the overall leadership and management of the hotel in the smooth running of the operations   
• Regularly review house counts, VIP list and maintain the confidentiality of the hotel and its guests
• Ensure the timeliness and accuracy of the amenities set up and delivery
• Monitor and maintain cleanliness of bar areas 
• To interact with guests as required to ensure maximum guest satisfaction and maximize the returns to the hotel
• To motivate and supervise all employees involved in the provision of F&B, and ensure that the service they deliver is in line with the best service standards
• Respond to guest complaints in a timely manner and report any issues to FB Manager 
• Keep highest standards of hygiene  

QUALIFICATIONS

• Maintain Aman's standards of attitude, behavior and appearance 
• Maintain sound knowledge of departmental standards and procedures 
• Have sound a knowledge of F&B Menus 
• The right to work in the U.S.