Food & Beverage Executive
À propos du poste
POSITION OVERVIEW
RESPONSIBILITIES
QUALIFICATIONS
- To be committed and dedicate time, effort and attention to offering a food product, which in quality and presentation reflects the vision and brand personality of the hotel
- To supervise and coordinate business activities in Food & Beverage Service
- To consistently monitor F&B cost and recommend pro-active action to enhance the profitability of the Food & Beverage department.
RESPONSIBILITIES
- Supervise and oversee the restaurant operation to maintain service standards
- Check on guests’ satisfaction levels and properly handle feedback and follow-up
- Perform opening and closing duties as assigned
- Assist F&B management in conducting daily shift briefings to update and disseminate relevant information to restaurant employees
- Assist in employees’ development, counselling and resolving staff conflict
- Report any complaints, incidents or any other irregularities to F&B management
- Ensure that operating equipment is maintained and service and storage areas are kept safe and clean
- Maintain quality control for all food served
- Train new employees and provide ongoing training for restaurant staff
- Manage the work schedules of restaurant’s staff
- To ensure that guests receive the attention and service they require
- Perform trainer tasks and conduct training for restaurant staff as assigned by F&B management
- To motivate, coach and project a positive attitude at all times
- Attend P&L meetings
- Assist other Food & Beverage Outlets in their operations within peak times when needed
- Carry out any other duties as and when assigned by the F&B management
QUALIFICATIONS
- Minimum 2-3-year experience in a luxury hotel or resort and well trained in F&B operations
- Strong inter-personality, leadership, and creative skills
- Ability to perform under pressure
- Proficient in English communication and experience with MICROS system
- Département: Restauration cuisine Restauration service
