Food & Beverage Management Trainee

POSITION OVERVIEW

Management Trainees (MT) will embark on 12-month training program in preparation for assuming leadership role within the department. Throughout the 12-month rotation, the Management Trainee will learn the basic and be rotated within the difference positions/ sections in the department. An individualized development plan is created to map out rotations based on the individual’s background, experience, and exposure. This program offers the Management Trainee to acquire work experience from ground level whilst gaining customer service skills and developing supervisory skills.

RESPONSIBILITIES

• Rotate through different departments such as Front Office, Housekeeping, Food and Beverage, and Sales and Marketing.
• Assist department heads in daily operations and special projects.
• Learn and adhere to hotel policies and procedures to ensure exceptional guest experiences.
• Collaborate with team members to maintain high standards of service and efficiency.
• Engage with guests to anticipate their needs and exceed their expectations.
• Participate in training sessions and workshops to enhance skills and knowledge.

QUALIFICATIONS

• Bachelor's degree in Hospitality Management, Hotel Administration, or related field.
• Strong communication and interpersonal skills.
• Passion for the hospitality industry and a desire to deliver exceptional service.
• Ability to work well under pressure and in a fast-paced environment.
• Flexibility to work varying shifts, including weekends and holidays.
• Fluency in English; proficiency in additional languages is a plus.