Sales Manager - Sri Lanka

POSITION OVERVIEW

 

This role reports directly to the Regional Director of Sales India, Sri Lanka & Bhutan, representing Amangalla & Amanwella. This role is responsible for the implementation, and execution of the sales strategy for all key segments within the designated regions, for communicating and aligning with the overall global sales strategy, and specific responsibility for the delivery of room revenue and occupancy as per targets.

RESPONSIBILITIES

• Implement sales strategy for all revenue generating departments, Rooms, Spa, F&B and Experiences.
• Assist RDOS to prepare the Sales budget and Rooms revenue budget for the resorts.
• Creation and implementation of a sales action plan and budget for the Leisure, HNWI, MICE, Corporate accounts and DMCs.
• Represent all Aman properties from a sales perspective across the specific markets attributed and maintain close relationships with all key decision makers in all key segments.
• Responsible for always achieving room revenue and occupancy targets through development and execution of a regional sales strategy – through excellent customer service and protection of the brand integrity.
• Devote your attention to the business development and solicitation of business opportunities with sound analytics, plans and events supported by return on investments information.  
• Assess marketing opportunities and trends that compliment Aman’s potential target audience and gather market intelligence on clients and competitor information.  
• Organize regular sales trips locally to cover targeted sales activities.
• Conduct a minimum of 15 sales calls weekly and submit a weekly report including summary of key appointments and return on investment.
• Sales calls to target existing and new accounts including but not limited to Tour Operators, Travel Agents, Protocol Offices, Ministries, MICE and Creative Marketing agencies, corporate accounts, wedding and incentive planners as well as potential partners such as airlines and tourist boards.
• Represent Aman at trade shows, industry events, sales missions, showcases and consumer shows when required.
• Update and maintain consistent information on all accounts and meeting information in the company CRM platform. Log short and long-term sales and marketing activities and strategies.
• Build strong relationships with property teams through regular dialogue and proactively design and implement short-, medium- and long-term tactical strategies to drive business to their hotels
• Work closely with RDOS, responding on timely manner to projects, submitting reports, and completing administrative tasks when requested.
• Implement annual Sales and Marketing agreements with key DMC partners for the hotel collection.
• Assist trade partners with organizing FAM stays at Aman properties, and host familiarization visits to selected resorts from key markets of the Region
• Proactively anticipate market specific holidays and celebrations bringing high demand
• Assess b2b and b2c marketing opportunities and trends that complement Aman’s potential target audience and gather market intelligence on clients and competitor information.
• Lead weekly sales and forecast meeting

QUALIFICATIONS

• Preferred to have 5+ years’ experience in a similar role within a luxury hospitality environment 
• Fluency in English (Additional languages preferred) 

• University Degree or equivalent required 
• Progressive career path and acknowledged track record within Sales & Marketing in the luxury hospitality field  
• Strategic Sales & Marketing expert whose career has had a strong focus in this discipline 
• Demonstrated leadership and organizational skills 

• Adaptable & flexible with the capacity to set high goals and standards for an integrated collaborative approach between departments