Baglioni Hotels & Resorts

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Cluster Revenue Manager - Baglioni Hotels & Resorts Head office

À propos du poste

We are currently seeking a Cluster Revenue Manager to join our team in Milan.

Key Responsibilities:

Responsible for the implementation and continuous optimization of all revenue management processes of the hotels;
Create, present and implement a revenue and online sales strategy;
Submits reports in a timely manner, ensuring delivery deadlines as per company standards;
Generates and provides accurate and timely results in the form of reports, ppt, etc.;
Monitor and adjust the strategy on a regular basis;
Monitors and analyses room’s inventory utilizing Revenue Management systems and structure and proposes actions in order to optimize revenues;
Monitors competitive environment including pricing and strategies of competition as well as external variables such as city pressure and special events;
Conducts sales strategy analysis and refines as appropriate to increase market share for all properties;
Analyses period and other available systems data to identify trends, future need periods and obstacles to achieving goals;
Ensures that all promotions / packages are properly loaded in all applicable systems;
Ensures that rate parity is maintained across all distribution channels thus allowing maximum flexibility to capture all market buying patterns;
Identification of opportunities for incremental revenue through analysis of different market segments and distribution channels;
Troubleshoot, support and correct connectivity issues;
Contact for the hotels around all concerns of online distribution;
Maximizes the usage of up selling and assist in up selling techniques;
Checks distribution channels for hotel positioning, information accuracy and competitor positioning;
Be a distribution system expert using connectivity tools: different channel managers, booking engine, GDS and all custom connectivity systems;
Create and maintain revenue management and distribution documentation such as training manuals, ‘how to’ documents, and checklists;
Maintains efficiently all revenue management related 3rd party systems and extranets;

OTHER ELEMENTS DESIRED:

Previous experience as a revenue manager;
A clear understanding of hotel industry is necessary as well as analytical capabilities, experience in study cases, market research and studies with a mathematical background;
Reliability, goal-oriented, organizational skills, being a self-starter and autonomous;
Enjoy working in a small team and independently;
Experience in London market is a plus;
Knowledge of Scrigno PMS and Duetto RMS is a plus.

Département: Revenue Management

À propos de vous

Langue requise: Italien.

L'entreprise

Our Group was created in 1974, when Roberto Polito built his first establishment in Punta Ala, Tuscany (Hotel Cala del Porto), working with his wife Lisa to develop a unique concept of hospitality in terms of life experience: a journey in the Italian style through its culture and various traditions.

With this in mind, we developed a Collection which currently counts 8 exclusive hotels and 1 resort mainly located in period buildings in the historical centres of Europe’s major cities of art. There are five hotels in Italy, two in France and one in the heart of London, a hotel inaugurated in March 2004, marking a significant turning point in the design concept for our Collection.

Today, our great adventure is beginning afresh courtesy of the family’s younger generation, Luca Magni and Guido Polito, the Group’s CEO, who are guiding the company towards new international projects.

One of the most significant examples of the new management is the idea behind the Baglioni Hotel in London, with its innovative style that has reinvigorated the image of the brand thanks to a close attention to detail, the careful selection of materials, and a constant balance between tradition and modernity, in the search for a less formal and more subtle vision of elegance and hospitality. This new concept of contemporary luxury is aimed at an increasingly demanding public that is attentive to new trends, such as our most exclusive suite – Roman Penthouse – a 590 sqm apartment with the best panoramic view of the Eternal City.

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