Technical Manager
Technical Manager



Technical Manager

À propos du poste

Company Description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

Together with the QA Team, you ensure that all our products are always of superior quality and delivered to perfection to our clients. So this means you will embody Product Quality for DO&CO and you will be responsible for our internal quality system and therefore have a direct impact on finished goods.

  • Ensure the operational process and production of finished goods are appropriately controlled, via HACCP
  • Ensure that technical governance is in place to deliver audit compliance with respect to internal, external, legal and customer requirements
  • Facilitate and take ownership of non-conformances from the process, customer specifications and customer complaints, including investigation and root cause analysis and appropriate corrective actions
  • Monitor departmental KPI's and develop a quality culture
  • Provide leadership and direction to ensure that within the function people are kept engaged, focused, developed and delivering to their potential
  • Maintenance of the third-party certification
  • Keep abreast of all relevant legislation and where applicable, implement of new legislation
  • Work closely with Supply Chain and Operations with the introduction of new raw materials, packaging materials and products
  • Delivery of customer complaint information and other monthly information as requested by internal and external stakeholders


  • Qualifications – HACCP Level 4, Food Safety Level 4
  • Degree in food science or in a relevant discipline
  • Food industry experience essential with a comprehensive understanding of High Care operations
  • Proven experience of leadership and team management
  • Strong knowledge and understanding of food law, legislation and regulations for the UK
  • Computer literate and good data management skills
  • Results focused and the ability to influence others
  • Confident communicator across all levels
  • Building relationship with Customers by being food safety first point of contact
  • Work well under pressure and to tight deadlines
  • Strong organisational skills to meet the demands of a 24/7 business
  • Flexible to work hours as required

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

  • Competitive salary
  • Enjoy perks by referring your friends through our Refer a Friend Scheme
  • Save money and time with On-Site Free Meals
  • Expand your skills and knowledge through our in-house training opportunities.
  • A business where you can have a real impact, we’re not afraid of new ideas!
  • Genuine career development opportunities, both nationally and internationally
  • The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status


À propos de vous

  • Langue requise: Anglais.


As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top.

At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail.

With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Voir le profil

Technical Manager

Hounslow, Royaume-Uni

Temps plein, Indéfini

Date de début du contrat:

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