International Sales Manager (m/f)

Do you want to be part of a steadily growing family-owned business, running more than 30 hotels & residences in Europe? Would you like to contribute to creating a feel-good home away from home for our guests? At Falkensteiner you can expect a dynamic and open team that values both innovation and tradition. We are looking forward to getting to know you and soon welcome you as part of our team in Zagreb and remote as:

International Sales Manager (m/f)

YOUR TASKS:

• Being the main contact for companies and agencies interested in hip places to stay – developing a network and finding new opportunities
• Implementation and optimization of a general sales strategy, creating action plans for Falkensteiner Hotels & Residences across the markets
• Focus on acquiring new partners in Leisure (niche and premium agencies) as well as expansion of the booking link landscape
• Finding new partners for Incentives and Sports groups (summer and winter)
• Regular alignment with HQV Vienna for pro-active proposal of packages and promotions according to the hotels’ positionings and needs
• Pro-active Key Account Management (total account management) and strategic client management in order to achieve sales targets and generate new business, including the negotiation and closing of contracts with main TOs, MICE agencies and Networks
• Planning of and representation at trade fairs, workshops, and client events
• Organization of sales trips, sales calls and Fam trips
• Ensuring S&M activities (sales calls, fairs, workshops) are stored correctly in systems (i.e. Protel)
• Implementation and ensuring of sales data quality to drive meaningful and smart campaigns to increase overall revenue
• Planning and briefing of B2B trade marketing actions for the responsible area in cooperation with the Marketing department

YOUR PROFILE:

• Minimum 5 years of professional experience in the sale of upscale hotels (4 star, 5 star) in a comparable leadership position
• Proven track record and strong international network
• Passion for representing a dynamic hotel group with strong focus on Premium Hotels with vibrant charm and international flair
• Enjoying selling special costumer experiences, travel motives strongly present in Leisure destinations
• Excellent negotiating skills and high customer and service orientation
• High degree of initiative and a purposeful way of working
• Strong communication skills and good leadership capabilities
• Very good English language, additional languages of advantage
• Good knowledge of Microsoft Office (Excel & PowerPoint), knowledge of Protel or other PMS systems of advantage
• Good presentation skills
• Driving license and willingness to travel

OUR BENEFITS:

• Competitive salary
• All-inclusive onboarding for a good start at work
• Buddy program
• Individual development planning and support through internal and external training and development opportunities
• Cross-exposure opportunities in other Falkensteiner hotels
• Opportunities to help shape the future in a dynamic and open working environment
• Attractive location for sports and leisure activities
• Falkensteiner vacation weeks at greatly discounted rates
• Team Member Rate and Family & Friends Special Rates with additional discounts on F&B and spa services

Further benefits can be found here: https://www.falkensteiner.com/en/employer#benefits

If you have any questions, please do not hesitate to contact us by e-mail.
Please apply exclusively via the "Apply for this job" button.

We are looking forward to receiving your application!

CONTACT:  Anđjela Lovrić· Head of Sales SEE/CEE/CIS · andjela.lovric@falkensteiner.com 

Take a look at your future workplace: https://www.falkensteiner.com/en/career