Concierge- Full Time

Lobby Concierge 

Status: Full time 

Hourly Rate:  $28.84 

Location: Four Seasons Resort Maui at Wailea, HI 

Join the team of dedicated employees at Four Seasons Resort Maui at Wailea, named one of Fortune magazine's "Best Companies to Work For" and winner of Forbes Five Star and AAA Five Diamond awards. 

We are looking for a Lobby Concierge who is passionate in providing only the highest levels of customer service.  This position reports to our Chef Concierge.  Work authorization for this location is required. 

Responsibilities 

Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. 

Knowledge and Skills 

Education: 

High School education or equivalent experience. 

Experience: 

Luxury Hotel Experience Preferred 

Skills & Abilities: 

Requires a working knowledge of the Concierges aspect of Four Seasons services, policies or operations and general knowledge of Hotel Services. Working knowledge is generally learned on the job. It requires knowledge or the ability to operate computer equipment and the concierge system. Keyboarding and computer skills required. The ability to read and speak English. 

Key Competencies: 

Consistently demonstrates the following employee behaviours to: 

• “Start with The Heart” by being caring and compassionate, aware and present and recognizing confidently 
  
  
• “Master Your Craft” by constantly learning, delivering with passion and being a brave problem solver 
  
  
• “Be You” by being genuinely yourself, honest and reliable and a committed team player 
  
  

Licenses or Certificates: 

None 

Hours Required 

The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.  

What to Expect 

• Be part of a cohesive team with opportunities to build a successful career with global potential 
  
  

Learn more about what it is like to work at Four Seasons – visit us: 

fourseasons.com/careers 

https://www.linkedin.com/company/four-seasons-hotels-and-resorts  

https://www.facebook.com/FourSeasonsJobs  

https://twitter.com/FourSeasonsJobs  

https://www.fourseasons.com/maui/landing-pages/property/careers.html  

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf