F&B Assistant Restaurant Manager

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us. 

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do. 

About Four Seasons Resort Costa Rica at Peninsula Papagayo:  

From our hillside perch overlooking the Pacific Ocean, our expansive Costa Rican resort offers privacy while being your launching pad into boundless adventures. After a day of zip lining, surfing or hiking a volcano, return to our tropical retreat for farm-to-table dining from one of our five restaurants and bars, refreshing swims or relaxing spa treatments. With customized itineraries for families and couples alike, we can’t wait for you to experience “pura vida” at Peninsula Papagayo.

Four Seasons Resort Costa Rica is looking for a Assistant Restaurant Manager who shares a passion for excellence and who infuses enthusiasm into everything he/she do.

JOB FUNCTIONS

• The ability to manage, coach and develop his assistant managers and line employees.
  
  
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
  
  
• Act as Manager on Duty in the absence of the F&B Outlet Managers
  
  
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
  
  
• Attend regular operational meetings to ensure effective coordination and cooperation between departments. 
  
  
• The ability to follow‑up on service procedures.
  
  
• The ability to supervise the consistency of quality and efficiency of food and service.
  
  
• The ability to interview and select job applicants as well as supervise, discipline and give performance evaluations for employees.
  
  
• During crunch periods, the ability to execute the tasks of a Server, Food Runner, and/or Bartender as needed.
  
  
• The ability to schedule staff and complete payroll records in accordance with budgeted guidelines.
  
  
• Selecting, training, evaluate, lead, motivate, coach, and discipline all employees, within Restaurant or Bar to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
  
  

QUALIFICATION REQUIREMENTS

1. Excellent reading, writing and oral proficiency in the English language.

2. College degree, preferably in hotel and restaurant management.

3. 1-2 years restaurant management and or supervisory experience, 6 months food & beverage service experience.  

4. Knowledge of service, cost control in F&B, labor controls, maintenance, merchandising and accounting.

5. Computer literate