Housekeeping Coordinator

Join a Diverse and Talented Team:

Our Team in Vail is a combination of both local and international characters, each passionate about the endless outdoor activities available in Colorado. Come and join our team and enjoy a dynamic lifestyle while growing your career and experiencing a new exciting chapter at Four Seasons Vail!  

 

Career Opportunity:

In Vail, we strive to elevate the guest and employee experience to new heights and would love for you to join our adventure. Experience a dynamic and vibrant seasonal Resort, develop your people and business skills, and allow your colleagues and our leaders to work with you on your growth and development.  

Housekeeping Coordinator, Regular Full Time:

-The Housekeeping Coordinator acts as the main point of contact in the Housekeeping Operation.

-This position assigns rooms to Room Attendants, dispatches Houseman and Runners on requests and supports the overall day-to-day efficiency of the Housekeeping Operation.

-Record every telephone call in a log book/database noting the action taken, who is responsible and whom the call was received by.  Guest requests have the highest priority.  May also handle guest requests for the Laundry/Valet Department.

-Transfer calls to various departments.

-Use the paging system to page for various employees (usually a House Attendant or Supervisor).

-Organize the Housekeeping office, ensure files are updated, make photocopies, word processing and other administrative tasks.

-Take key inventory to ensure all section keys/master keys are accounted for; any missing keys must be reported to most senior Housekeeping Manager on duty and the Security Department immediately

-Run an in-house guest list, rollaway/crib report, check-out list, from the Property Management System

-Assign sections to House Attendants and Supervisors

-Assign pagers and keys

-Prepare discrepancy report

-Monitor number of rooms being released

-Track all guest requested items

-Maintain lost and found log book/database

-Record all engineering deficiencies in a log book/database

Preferred Qualifications and Skills

-We are looking for individuals who possess a high level of attention to detail and a strong work ethic.

-Strong communication skills are required.

-The ability to multitask and prioritize is essential.

- Strong computer skills are required and previous experience with Opera is strongly preferred.

- Must be willing to work a flexible schedule in order to accomplish all major responsibilities.   This may include some evenings, weekends and holidays.

- Candidates must have excellent personal presentation and interpersonal skills.

- Successful candidate must possess legal work authorization in the United States.

Compensation and Benefits:

• Hourly Wage: $22.00
  
  
• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan).
  
  
• Winter Lifestyle Bonus
  
  
• Discounted Eco Bus passes and Merchant Ski passes.
  
  
• Discounted and Complimentary travel programs around the World!  Culinary, retail and wellness experiences at special rates.
  
  
• Shift meals prepared by our culinary staff.
  
  
• In-house uniform cleaning.
  
  
• Be yourself and become a member of a work family that cares about you and invests in your development.
  
  
• Master your craft here and abroad!  Seasonal “Task Force” opportunities are available.
  
  
• Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.
  
  

Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us: 

• http://fourseasons.com/vail/phots-and-videos//
• We Are Four Seasons Video
• http://jobs.fourseasons.com/
• https://www.linkedin.com/company/four-seasons-hotels-and-resorts  
• https://www.facebook.com/FourSeasonsJobs  
• https://twitter.com/FourSeasonsJobs  

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We look forward to receiving your application! 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -  http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf  

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf