Telephone Operator - Four Seasons Hotel Rabat Kasr Al Bahr, Morocco

Telephone Operator - Four Seasons Hotel Rabat Kasr Al Bahr, Morocco

About Four Seasons Hotels and Resorts:

Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing.  At Four Seasons, we are powered by people and our culture enables everything we do.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:

This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.  

The Role of Telephone Operator

We currently have an opportunity for a Telephone Operator to join our pre-opening Four Seasons Hotel Rabat, Kasr Al Bahr team in Morocco! 

Reporting to the Reservations Manager, you will be responsible for answering phone, email, and message inquiries efficiently and efficiently and routing calls to appropriate extensions. Resolve guest complaints and accommodate special requests. Assist guests in all inquiries concerning Internet, telephone and facsimile, and hotel services, while complying with all Four Seasons’ policies. 

Our Ideal Telephone Operator candidate will have:

Candidates must have previous customer experience and the ability to work effectively under pressure, which requires attention to detail and problem-solving skills. A successful candidate will have a flexible schedule for morning, afternoon, evening, weekend, and holiday shifts.

Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done.  We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us.  As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.