Grand Kempinski Hotel Shanghai China
Publiée
Duty Manager 值班经理
À propos du poste
Duty Manager 值班经理
Application Deadline: 30 June 2024
Department: Rooms Division, Front Office & Guest Services
Employment Type: Permanent - Full Time
Location: China - Shanghai (Lujiazui, Pudong)
Reporting To: Front Office Manager
Description
Under the guidance of the Front Office Manager assess, evaluate and ensure that long-term and short-term of the department are met. Support and assist Front Office and all Departments in the hotel to ensure a smooth, prompt and effective service to all guests.
Direct and manage Front Office in absence of the Front Office Manager, respectively Assistant Front Office Manager.
Key Responsibilities
The job of Duty Manager is executed satisfactorily when:
About Grand Kempinski Hotel Shanghai:
Set in the heart of Shanghai’s Lujiazui District overlooking Huangpu River, Grand Kempinski Hotel Shanghai embodies European elegance and luxury. At the heart of Asia’s financial centre, the hotel offers endless opportunities for business travellers. It is within walking distance of Oriental Pearl Tower, IFC Mall, a 17-kilometre cycling and jogging track along the Huangpu River, the metro and Shanghai Aquarium. The hotel has 686 rooms and suites, six restaurants and bars and extensive banquet facilities for up to 720 people. Additionally, guests are welcome to enjoy the indoor pool, spa and fitness centre on floor 30 with panoramic views. Both Pudong and Hongqiao international airports can be reached within 45 minutes.
About Grand Kempinski Hotel Shanghai China
Grand Kempinski Hotel Shanghai is centrally located in the Lujiazui financial and trade section of the prestigious Pudong district and offers sweeping views of the Huangpu River and the Shanghai skyline. Grand Kempinski Hotel Shanghai has 686 rooms and suites, 6 restaurants & bars as well as extensive banquet facilities for up to 720 guests. It also has an oversized indoor pool, Spa and state-of-the-art fitness center on the 30th floor with panoramic view. Within walking distance to the Oriental Pearl Tower and only a short drive away from The Bund, New International Expo Centre and luxurious shopping centres, the hotel is easy access to any well-known landmarks of Shanghai. The Pudong and Hongqiao international airports can also be reached within 45 minutes.
Application Deadline: 30 June 2024
Department: Rooms Division, Front Office & Guest Services
Employment Type: Permanent - Full Time
Location: China - Shanghai (Lujiazui, Pudong)
Reporting To: Front Office Manager
Description
Under the guidance of the Front Office Manager assess, evaluate and ensure that long-term and short-term of the department are met. Support and assist Front Office and all Departments in the hotel to ensure a smooth, prompt and effective service to all guests.
Direct and manage Front Office in absence of the Front Office Manager, respectively Assistant Front Office Manager.
Key Responsibilities
The job of Duty Manager is executed satisfactorily when:
- Revenues, Expenses and Profit is closely monitored and budgeted figures (over)-achieved.
- Financial Policies and Procedures are supported and followed.
- LQA (Leading Quality Assurance) audit results are 88% and above.
- CSS (Customer Satisfaction Survey) results are rated on an average with “6” and above.
- ESS (Employee Satisfaction Survey) results are 88% and above.
About Grand Kempinski Hotel Shanghai:
Set in the heart of Shanghai’s Lujiazui District overlooking Huangpu River, Grand Kempinski Hotel Shanghai embodies European elegance and luxury. At the heart of Asia’s financial centre, the hotel offers endless opportunities for business travellers. It is within walking distance of Oriental Pearl Tower, IFC Mall, a 17-kilometre cycling and jogging track along the Huangpu River, the metro and Shanghai Aquarium. The hotel has 686 rooms and suites, six restaurants and bars and extensive banquet facilities for up to 720 people. Additionally, guests are welcome to enjoy the indoor pool, spa and fitness centre on floor 30 with panoramic views. Both Pudong and Hongqiao international airports can be reached within 45 minutes.
About Grand Kempinski Hotel Shanghai China
Grand Kempinski Hotel Shanghai is centrally located in the Lujiazui financial and trade section of the prestigious Pudong district and offers sweeping views of the Huangpu River and the Shanghai skyline. Grand Kempinski Hotel Shanghai has 686 rooms and suites, 6 restaurants & bars as well as extensive banquet facilities for up to 720 guests. It also has an oversized indoor pool, Spa and state-of-the-art fitness center on the 30th floor with panoramic view. Within walking distance to the Oriental Pearl Tower and only a short drive away from The Bund, New International Expo Centre and luxurious shopping centres, the hotel is easy access to any well-known landmarks of Shanghai. The Pudong and Hongqiao international airports can also be reached within 45 minutes.
- Département: Responsable Hébergement
