Restaurant Team Member

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

THE OPPORTUNITY 

At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own.

We have launched a brand-new restaurant concept on our 6^th Floor roof top restaurant called Lefel 6, where every plate has the potential to create a memory that lasts a lifetime for our guests.

How will you inspire the eclectic rhythm in our hotel? How will you bring the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.

WHAT ARE WE LOOKING FOR

You are an individual who believes that eating-out is about an experience, an inspired individual who can not only “surprise and delight” their guests but will also be an excellent supervisor of people who will thrive on developing and driving the team to excellence.

You will have a professional and friendly personality, be able to keep calm under pressure, be confident, organised and maintain a hands-on approach. You will demonstrate exceptional attention to detail, a guest and team first approach and a real passion for great service delivery and people development.

We hire mostly on personality & potential but here are a few of our requirements...

• Greeting customers upon arrival with a friendly smile and welcoming personality
• Up to date with local neighbourhood information, so you can give great recomendations to our hotel guests.
• Incredible customer service
• Presenting food & cocktail menus and providing detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Informing customers about specials, upselling, and making recommendations
• Arranging table settings and maintaining a beautifully presented dining area
• Taking food and drink orders from customers
• Preparing drinks and serving them to customers
• Running food orders from the kitchen, verifying that they are correct, and serving them to customers
• Checking in on customer and giving celebrity service from start to finish. 
• Removing used dishes, glasses, and flatware from tables
• Collecting payments from tables
• Assist with Start of day and End of day procedures including prep for the next shift.
• Weekend, Early Morning and Late night availability

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing, and understanding people.  We want someone who can bring individualism, creativity, and innovation to the role, whilst delivering exceptional results for our owners.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture... 

• Discounted hotel room rates for you and your friends & family
• Extra days holiday for your birthday
• Flexible working arrangements
• Pension
• Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.

International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. 

 

#LifeatRBH 

 

 

 

Restaurant Front of House Team Member