楼层主管

Hotel Brand: voco
Location: China, Beijing, Nanjing

Hotel: Nanjing Garden Expo (NKGVO), No.9 Shenghu Road, Tangshan Street, Jiangning District, 211131

Job number: 126393



· Monitors Housekeeping personnel to ensure guests receive prompt and courteous service

· 监督客房部工作人员，确保客人得到及时和礼貌的服务。

· Monitor Housekeeping personnel to ensure rooms, and particularly those of IHG Rewards Club members, known repeat guests and other VIP’s receive special attention

· 监督客房部工作人员，确保客房，特别是会员、熟客和其它贵宾的客房得到特别重视。

· Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry

· 除与工程部和洗衣房进行沟通外，还要向其它业务部门，特别是确保前厅部了解准确的客房状况。

· Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required

· 定期对所有客房区域进行视察，以确保家具、设施和设备按要求得到良好的清洁、修缮、保养和更换和整修。

· Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary

· 对所有直属下级的仪容仪表、守纪情况和工作效率进行评估。如有必要，可直接采取纠正措施。

· Follows up on progress of agenda items covered in regular meetings

· 跟进日常所提及的其他需要跟进的客房部的日常事务。

· Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc

· 与行政管家一起管理例行清扫活动，包括春季大清扫等。

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that are built on sustainability where we look after the planet with the same care as we look after our guests and colleagues.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.