餐厅服务员

Hotel Brand: Hotel Indigo
Location: China, Beijing, Xiamen

Hotel: Xiamen Haicang (XMNHC), No.18, 2nd North Binhu Road, Haicang District, 361026

Job number: 124554



【岗位职责】

1、 熟知当天订餐情况，注意记录宾客的特别活动(如生日庆祝会)，应及时向主管汇报。

2、 替宾客存取保管衣物，并询问有无贵重物品，贵重物品提醒宾客自行保管。

3、 迎接宾客，引导宾客到预订台位或宾客满意的台位。

4、 客满时，负责安排好后到的宾客，使宾客乐于等位。

5、 随时注意听取宾客的意见，及时向上级反映。

6、 随时注意在接待工作中的各种问题，及时向上级反映和协助处理。

7、 掌握和运用礼貌语言，负责接听电话，宾客电话订餐应问清楚基本信息。

8、 向客人介绍餐厅各式菜点、各种饮品和特式菜点，吸引宾客来餐厅就餐。

 

【岗位要求】

1、经过餐饮服务培训，有一定的日常外语会话能力。

2、有熟练的服务技能技巧和一定的应变能力，能妥善处理服务中出现的一般性问题。

3、掌握餐厅服务规程，了解餐厅各种菜肴的基本特点和简单的烹制方法。

4、工作主动、热情、认真，责任心较强。

5、身体健康，仪表端庄。

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Hotel Indigo is an upper-upscale boutique brand that captures the true spirit of the neighborhoods our hotels belong to. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area. 

Making travel inspiring. It’s what we do.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.