Concierge コンシェルジュ / インターコンチネンタルホテル大阪

Hotel Brand: InterContinental
Location: Japan, Osaka, Osaka

Hotel: Osaka (OSAHA), 3-60, Ofuka-cho, Kita-ku, 5300011

Job number: 122595



What is the job?

We never get a second chance to make a first impression.  

As a Concierge, you will be based in the 20th floor of the hotel and play a vital part in the smooth operation of the hotel by anticipating guests’ needs, providing assistance and effortlessly multi-tasking in various areas. 

コンシェルジュのポジションは、20階のコンシェルジュデスクで、滞在中のゲストのニーズを先読み、サポートを提供し、さまざまなエリアで楽にマルチタスクをこなすことで、ホテルの円滑な運営に重要な役割を果たします。

Your day to day

Responsibilities include handling the guests' inquiries and requests

Provide assistance to guests about transportation arrangements, restaurant reservations and sightseeing information

Caring of VIP

Assist with the delivery of luggage.

ホテル20階　コンシェルジュデスクにてお客様のお問い合わせやご要望の対応
交通手配、レストラン予約、観光案内等
VIP 対応

What we need from you 

【Experience】Candidates with experience in hotel concierge services or equivalent roles
                         Previous employment in city hotels is advantageous.
【Hotel System】Opera system 

【Language Skills】Candidates who can communicate in Japanese and English ( Chinese are preferred) 
【Desired Qualities】

Excellent communication skills with the ability to interact with diverse individuals.
Bright, well-groomed, and positive individuals are sought after.
Valuing teamwork, cooperation, and a cooperative attitude within the team.
Individuals with a spirit of challenge.
Those with a high degree of flexibility

【経験】・ホテルにおけるコンシェルジュサービスや同等の業務経験を有する方
【ホテルシステム】・Operaを使用することができる方

【求める人物像】
・コミュニケーション力の高い方
・明るく清潔感があり印象がよい方
・チームでの協調性・協力性を大切にすることができる方
・チャレンジ精神のある方
・柔軟性にとんだ方

【語学】
・英語で外国人のお客様と流暢にコミュニケーションを図れる方
・中国語または韓国語ができれば好ましい

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.