Concierge 礼宾员

Hotel Brand: InterContinental
Location: China, Sichuan, Chengdu

Hotel: Century City Chengdu (CTUHA), No. 88 CENTURY CITY BOULEVARD, 610041

Job number: 122409

• Check, tag, and store luggage or guest items delivered to the luggage storage room by bell and door attendants.
• 检查，标注和存储行李或由应接服务员和门僮送到行李储存间的客人物品。
• Ensure all claim checks are matched with luggage tag on the item being retrieved.
• 确保所有收到的行李与行李牌相符。
• Inform the Front Desk Manger or Manger on Duty and Security immediately of lost items.
• 及时将遗失物品通知前台经理或值班经理和保安部。
• Deliver checked items to departing guests in the absence of a door or bell attendant.
• 在门僮或应接服务生缺席时将物品送给离店客人。
• Maintain luggage and baggage storage room in a neat and orderly manner.
• 保持行李存储间整齐干净。
• Promote team work and quality service through daily communications and coordination with other departments. 
• 通过与其它部门的每天沟通和協作促进团队合作和高质服务。
• May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
• 定期检查和清理酒店入口和周围区域的垃圾和废弃物。
• Perform other duties as assigned. 
• 执行其它分配给的工作。
• Maintain and execute Finance standards and procedures.
• 遵照所有财务标准工作程序。

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

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