Credit Manager

Hotel Brand: Hotel Indigo
Location: Singapore, Singapore

Hotel: Singapore Katong (SINKI), 86 East Coast Road, 428788

Job number: 128171



Hotel Indigo colleagues are the people at the center of every new story . They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

 

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication .

 

Duties and responsibilities

Finance Returns

• Reviews PM accounts and guest in house daily high balance and take corrective action where necessary in accordance to CSA requirements
• Reviews city ledger daily for correct postings of charges and take corrective action where necessary
• Monitor and pursue collection of overdue accounts 
• Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts
• Respond to and resolve account queries in conjunction with accounts receivable
• Assists in control and collection of outstanding guest and city ledger accounts
• Prepare management reports for month end analysis and provide documentation for credit meeting
• Review provision, write-offs and other adjustments immediately prior to month end
• Conduct monthly credit meeting with relevant IHG team highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up
• Assists in maintaining and preparing accurate and timely financial and operating information with emphasis on the Aged Trial Balance of Accounts Receivable
• Works with Superior in the preparation and management of the department’s budget

People                     

• Reports directly to and communicates with the Finance Manager/ Director of Finance and Business Support on all matters pertaining to credit and collection of guest and city ledger accounts
• Cooperates, coordinates and communicates with guests and other departments in matters concerning issuance of credit, follow up outstanding accounts and assisting with credit requirements
• Liaises closely with the Accounts Receivable in reviewing and maintaining the Aged Trial Balance of Accounts Receivable

Guest Experience

• Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements

Responsible Business

• Establishes adequate record keeping and issuance procedures
• Ensure adherence to the hotel’s credit policy 
• Assists in providing safe keeping, including proper storage and access, for all contracts, leases and other financial records
• Maintains professional and technical competence
• Assists in implementing and maintaining acceptable accounting practices and procedures as required by IHG policies and procedures, generally accepted accounting practices and as affected by local conditions
• Demonstrate awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and enforce these in your areas
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Ensure security incidents and accidents are logged, investigated and rectified to prevent future catastrophes

Accountability

Under the direct supervision of the Finance Manager/ Director of Finance and Business Support, and within the limits of InterContinental Hotels Group policies and procedures, responsible for ensuring all revenues generated in the hotel are recorded accurately and discrepancies reported on a timely basis.  The Accountant also ensures that all revenues are recorded and reported on a daily basis and all control procedures are in place relating to the income process. You will also help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment.

Qualifications & Requirements

• Minimum Diploma or equivalent
• Minimum 3 Years of related work experience
• Able to communicate with and lead colleagues

 

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

 

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Hotel Indigo is an upper-upscale boutique brand that captures the true spirit of the neighborhoods our hotels belong to. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area. 

Making travel inspiring. It’s what we do.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.