IHG
Publiée
Security Manager at InterContinental Chiang Mai The Mae Ping
À propos du poste
Hotel Brand: InterContinental
Location: Thailand, Phang Na, Chiang Mai
Hotel: Chiang Mai The Mae Ping (CNXWC), 153 Sridonchai Road, Chang Khlan, Mueang, 50100
Job number: 127935
Key Responsibilities:
Security Operations Management:
- Develop, implement, and manage all security policies, protocols, and procedures.
- Conduct regular security audits and risk assessments to identify potential vulnerabilities and recommend corrective actions.
- Coordinate with local law enforcement and emergency services as needed.
Team Leadership:
- Recruit, train, and supervise security staff, ensuring they are well-prepared to handle all security-related tasks.
- Schedule and oversee shifts to ensure 24/7 security coverage.
- Conduct regular training sessions on safety protocols, emergency procedures, and customer service.
Crisis Management:
- Develop and implement crisis management plans, including evacuation procedures.
- Lead the response to security incidents, ensuring proper documentation and follow-up actions.
- Maintain calm and control during emergencies, coordinating with relevant parties to ensure swift resolution.
Guest and Employee Safety:
- Ensure all security measures are in place to protect guests, employees, and visitors.
- Handle guest and employee concerns related to security and safety promptly and professionally.
- Promote a culture of safety and security awareness among all hotel staff.
Surveillance and Access Control:
- Oversee the installation, maintenance, and operation of surveillance systems.
- Manage access control systems to prevent unauthorized entry and ensure only authorized personnel have access to restricted areas.
- Regularly review and update surveillance and access control policies.
Compliance and Reporting:
- Ensure compliance with local, state, and federal laws regarding security and safety.
- Prepare and submit detailed reports on security incidents, investigations, and other relevant activities.
- Maintain accurate records of all security-related activities and incidents.
Budget Management:
- Prepare and manage the security department budget.
- Ensure cost-effective use of resources while maintaining high standards of security.
Qualifications:
- Bachelor’s degree in Criminal Justice, Security Management, or a related field.
- Minimum of 5 years of experience in security management, preferably in the hospitality industry.
- Proven leadership and team management skills.
- Strong knowledge of security protocols, risk management, and emergency response planning.
- Excellent communication and interpersonal skills.
- Ability to remain calm under pressure and handle difficult situations with professionalism.
- Proficiency in security systems, surveillance equipment, and access control systems.
- Fluent in English; proficiency in Thai is an advantage.
Physical Requirements:
- Ability to stand, walk, and patrol the premises for extended periods.
- Ability to respond quickly to emergencies and security incidents.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
- Département: Sécurité
Security Manager at InterContinental Chiang Mai The Mae Ping
Temps plein, Indéfini
Date de début du contrat: