Engagement Coordinator - Hayman Village - InterContinental Hayman Island Resort

Hotel Brand: InterContinental
Location: Australia, Queensland, Hayman Island

Hotel: Hayman Island Resort (HISHA), Hayman Island, Whitsunday Islands, 4801

Job number: 128168



As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. 

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.   

Welcome to the world’s most international luxury hotel brand and IHG.  

 

WHAT’S THE JOB? 

As Village engagement coordinator, you’ll ensure our colleagues are engaged and connected with life on Hayman and are supported to reach full potential. You will work with colleagues to support goal setting, robust health and lifestyle programs and engagement to the community.  You’ll promote a positive community culture, ensuring diversity and inclusion for all team members to foster growth and development both personally and professionally.   

 

Your day-to-day 

 

People  

Create an offering of health and lifestyle programs to foster a positive work and living environment for all employees 

Ensure an inclusive and vibrant culture, through program development, education and creation of think tanks and committees.     

Conduct or facilitate training sessions or seminars for colleagues that promote healthy lifestyle and cater for a variety of goals. 

Partner with the Operations Manager to conduct Village Orientations 

Ensure close interaction with all colleagues and assist in managing and guiding through the challenges arising from remote living environments.   

Build effective work relationships with all Village residents to ensure their tenure is maximised and their personal goals are documented. 

Be the warm welcome that kicks off a memorable Colleague experience on the island. 

Ensure there is a rigorous events calendar in place each month catering to a variety of interests and hobbies. 

Create new events and activities in the Village activities calendar to ensure an ever-evolving offering of engagement for our Colleagues  

Maintain or arrange for maintenance of fitness equipment or facilities 

Have one on one meetings with Colleagues to set goals for their stay within the village, with a focus on maximising lifestyle experiences and engagement within the community 

Work closely with Human Resources and the Island Nurses to assist in provide individual support and guidance as required to any residents 

Guest Experience  

Develop creative ways to inspire and motivate team members to provide residents with a unique experience 

Make time to interact with colleagues to hear feedback and build relationships to understand how team members can increase overall satisfaction 

Responsible Business   

Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community and charities. 

Conduct village engagement surveys to identify areas of focus and rectification 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.