Housekeeping Supervisor(Local Hire)

Housekeeping Supervisor(Local Hire)

Application Deadline: 30 April 2024

Department: Housekeeping & Laundry

Employment Type: Fixed Term - Full Time

Location: Ghana - Accra

Description
The incumbent in this position is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness.  They assist the Assistants Executive Housekeepers and the Executive Housekeepers in the planning of the department.

Key Responsibilities

• Direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
• Check Public Areas / Floors to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurnished as required..  If assigned on Floors, check rooms and particularly those assigned to V.I.P., V.V.I.P and known repeated guests receive special attention to ensure they meet the hotel standards.
• Coordinate with the other sections of the Housekeeping Department and the other Departments on all relevant matters that affect the physical appearance of the hotel and room status, keep them informed and follow up on outstanding issues.  It may be the confirmation of room status to the repair work to be done.
• When needed, assist the Assistant Executive Housekeepers in the recruitment, management of performance, identification of training need, development of training plan and implementation of training.
• Conduct monthly training sessions with existing employees in order to meet the identified training needs.
• Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.
• Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.
• Assist the Assistant Executive Housekeepers in the monitoring of housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures, and Health and Safety for employee and guests. 

Skills, Knowledge and Expertise

• Higher National Diploma or High School Certificate
• 2 to 3 years experience in a supervisory position in housekeeping department preferably in a 5 star hotel
• Excellent oral and written skills
• Planning and organizing skills
• Knowledge and Skills on Cleaning techniques
• Knowledge on cleaning products, equipment and machine
• Knowledge on housekeeping procedures and standards

Notice

We would like to formally notify that Kempinski Hotel Gold Coast City does not request or impose any fees or charges from prospective candidates for the consideration of their candidacy or at any stage of the recruitment process. It is imperative for individuals seeking employment with us to exercise caution and refrain from placing trust in any agency or individual who claims to represent us and demands fees for facilitating or securing employment opportunities. Your understanding and cooperation in this matter are greatly appreciated. Thank you.

About Kempinski Hotel Gold Coast City - Accra

The Kempinski Hotel Gold Coast City - Accra is the only five-star luxury hotel offering state-of-the-art meeting facilities and services in the city. Conveniently located in the downtown area and in close proximity to the State House, the Accra International Conference Centre, and the National Theatre. The property has 269 luxury rooms (largest room size in Accra), 24 suites, a variety of F&B offerings as well as large conference facilities. Our latest addition is the Resense Spa, the largest SPA in West Africa, and the most exclusive luxury hotel spa in Accra. The 3,000 sqm wellness and fitness facilities cover three floors and include an authentic hammam, separate male and female wellness areas with saunas, steam room and whirlpool baths, and ten treatment rooms, including two couple suites, fitness and beauty facilities, and a cosy relaxation lounge. We offer a perfect mix of categories to meet the needs of both corporate and conference visitors to the country.