Director of Human Resources

Director of Human Resources

Application Deadline: 31 July 2024

Department: Human Resources & Training

Employment Type: Fixed Term - Full Time

Location: Malta - Gozo

Reporting To: General Manager

Description

The HR Director supports the General Director in all decision relating to strategic, organisational, and operational people matters for a luxury hotel property. The role helps to drive organisational performance on the objectives of Quality (through effective recruitment, development, and engagement of capable and motivated team members), Performance (through robust performance management, reward and recognition), and Compliance (through compliant and efficient HR Operations, policies & procedures). 

Key Responsibilities
Specific Duties:

• As a Business Partner to the hotel's General Director and trusted advisor to the management team, support the delivery of the ambitious business objectives of the hotel by locally delivering the strategic HR agenda focused on attracting, developing, engaging, and retaining talent, ensuring effective performance management, supporting organizational design and workforce planning, and ensuring efficient and compliant HR operations.
• Support and coach the leadership team in any organizational and people topics, to help them achieve their guest service and business objectives. 
• Maintain and develop a strong employer brand in the local market and beyond, implement effective and innovative search and selection for senior as well as volume recruitment through a variety of sources, as well as an effective onboarding process.
• Drive strong colleague engagement through employee communication and creative activities and events, and ensure proactive follow up on engagement survey results and ongoing feedback, handle staff grievance issues proactively
• Understand the competitive positioning of the hotel as an employer in the market and create appropriate compensation & benefits structures based on market and internal benchmarking
• Plan and implement an annual budget and manning guide, following up closely on personnel costs, and preparing local management reporting as well as corporate reports
• Ensures that corporate and local policies & procedures are communicated and implemented. 
• Ensure an efficient and compliant HR administration according to Kempinski standards and local requirements, including supervision of internal and external payroll services. 
• Ensure compliance with local labour and immigration law and handle any legal issues including staff disciplinary actions.
• Effectively lead the HR team including recruiting, HR administration, and staff accommodation functions
• Implement global performance management and talent management and succession planning processes, and follow up on the development and mobility of internal talent, including effective management of promotions, transfers, cross-trainings and task force assignments
• Project manage the roll-out of new global initiatives at the hotel and contribute to the design and implementation of new tools, e.g. HR information systems 
  
  

Job Requirements
EDUCATION :

• Relevant university degree, e.g. in Law, Business Administration, Economics, HR Management (must have)
• A Master's degree and/or a relevant professional accreditation would be a plus.

EXPERIENCE:

• At least 8 years' experience in HR Management roles in the (luxury) hospitality industry, with at least 4 years of leadership of HR teams in an organization of a similar size (must have).
• Significant working experience in the respective region (must have)

LANGUAGE :

• English: proficiency in oral and written English is a must.
• Maltese - beneficial

FUNCTIONAL COMPETENCIES: 

• HR professional with a proven ability to successfully manage efficient and compliant HR operations including HR administration & payroll, and where applicable, staff facilities (such as accommodation) 
• Ability to implement robust processes for recruiting, identifying and developing talent, managing performance, and delivering an engaging employee experience 
• Ability to deliver a strategic HR agenda based on business objectives and competitive positioning 
• HR advisory capacity for senior Directors in matters relating to their teams and organisation  
• Experience with budget and workforce planning
• Understanding of local labour and immigration law and local policies, regulations, and market practices
• Computer literacy (Excel/Power Point/Word), ideally including experience with HR information systems (Oracle, Successfactors) 

PERSONAL COMPETENCIES:    (All Must have)

• Leadership skills, as a functional leader for HR and as member of the ExCom group engaging with all Directors and staff and having a strong impact on organisational culture 
• Strong planning and organisational skills
• Effective communication and listening as well as counselling skills
• Ability to engage, influence, and build relationships with a variety of internal and external stakeholders
• Role model for integrity ensuring fair and transparent processes at all times and inspiring trust
• Where there is a multicultural team: working effectively in a diverse cultural environment (ideally havin g lived on different continents) 
• Ability to deal with ambiguity and diplomacy
• Problem-solving and analytical decision making ability and results focus
• Passion for hotel operations and identification with the brand’s core values as a luxury services provider

About Kempininski
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
About Kempinski Hotel San Lawrenz Gozo Malta

The Kempinski Hotel San Lawrenz is an exclusive hideaway resort with all the comforts 5 stars can offer. It provides 140 airy rooms, each of which are elegantly decorated in a traditional Maltese style. The entire resort creates the ideal surroundings to relax the mind and body.