Food & Beverage Operations Manager
À propos du poste
Location: Florence, Italy
Type: Full-time
Start date: As soon as possible
About the Role:As our Operations Manager, you will oversee the day-to-day running of our cafés and bakeries, ensuring consistency, efficiency, and exceptional customer experience across all locations. This is a hands-on role for someone who thrives in a dynamic, fast-paced environment and has a passion for hospitality and high-quality food.
Key Responsibilities:- Manage and support front-of-house and back-of-house teams across multiple locations
- Monitor performance, implement systems, and optimize workflow
- Lead recruitment, onboarding, and staff training
- Work closely with the founders on strategy, menus, and new openings
- Oversee inventory, supplier relationships, and cost control
- Ensure compliance with health & safety and local regulations
- Maintain and elevate our customer service standards
- Proven experience in hospitality management or multi-site operations
- Strong leadership and communication skills
- An organized and solution-oriented mindset
- Fluent in Italian (English is a strong plus)
- Passion for artisanal food, coffee, and community
- A valid work permit to work in Italy
Ready to grow with us?
Send your CV and a short cover letter to jobs@melaleucaflorence.it
We’re reviewing applications on a rolling basis — apply early!
- 30.000+
- Département: Direction
À propos de vous
- Langue requise: Anglais. Italien est un plus
L'entreprise
At Melaleuca Bakery & Bistrot, located in the heart of Florence, we blend the warmth of artisan baking with the vibrancy of modern bistrot culture. We're a passionate team dedicated to creating high-quality, seasonal food and specialty coffee in a welcoming, community-focused environment. Our values are rooted in craftsmanship, authenticity, and genuine hospitality—both in how we serve our guests and how we support one another as a team. If you’re looking to grow in a dynamic, creative, and inclusive workplace that celebrates great food and great people, we’d love to meet you.
