Minor International

Publiée

Laundry Manager

À propos du poste

Company Description

Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

Job Description

Planning and Organising

Plan manpower requirements to achieve an efficient usage of labour, considering business needs and seasonal trends.
Prepare yearly budgets for the laundry department and remain fully accountable for revenue objectives.
Work with colleagues across the hotel to ensure all guest requirements are met.

Operations

Oversee and manage the laundry function of the hotel, actively looking for ways to exceed guest expectations at all times.
Ensure that all guest laundry is processed quickly and efficiently in line with the requirements of the guest.
Ensure that all laundry machines and equipment are well maintained and work properly. Report faulty equipment, maintenance needs, and safety hazards to management
Ensure that all linen and uniforms of the hotel are in good and clean condition.
Manage relationships and contracts with suppliers.
Ensure that departmental SOP’s are current and in effect and available for all Team Members to use as reference, revise and update when necessary.
Rostering and scheduling of all Laundry personnel.
Work with Exec Housekeeper to train staff to become multi skilled in all facets of housekeeping and Team Member departments.
Supervise and manage the work of all Team Members in the Laundry department
Ensure health & safety requirements are adhered to.
Ensure records are maintained for linen inventory and uniforms. Ensure that par levels of linen, towels and uniforms are current, and take an accurate linen inventory bi-monthly. Report monthly cost of all linen and income to RDM.
Lead departmental measures to minimize wastage of materials and amenities used in the department.
Control chemical and Laundry supplies consumption, and ensure safe usage of chemicals
Control and monitor linen discarding. When appropriate, recycle to avoid wastage or arrange repair job or recommend new purchase. Record keeping of discarded linen and recommend their replacement.
Any other duties of a similar nature that may be assigned from time to time by Management as per the needs of the Hotel.

Departmental Leadership

Ensure that that the work of the Laundry is aligned with the hotel strategy, and that everyone working in Laundry understands the strategy.
Liaise with HR over all employee matters including recruitment and interviewing.
Coach and guide new members of the team, with proper orientation training.
Control payroll and business expenses of the department.
Develop and maintain a motivational working environment within the department and positive relations with other departments.

Qualifications

• At least 3 years of experience in a supervisory level in a laundry department
• Good interpersonal skills
• Proficient in English
• Passion for developing others
• Eye for detail