Minor International

Publiée

Sales Representative

À propos du poste

Company Description

Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

Job Description

To be knowledgeable on all facts of hotel product and services, and the area in which the hotel is located in order to upsell hotel product and services.
Maintain a personal up-to-date knowledge of new products, services and developments in the Krabi marketplace.
Monitor daily arrivals ensuring clear communication of our offerings and being the main physical contact point on property.
To anticipate guest needs and handle guest inquiries to the full satisfaction of the guest.
Ensure that you fully understand the business strategy and positioning of Avani Ao Nang Cliff Krabi Resort, and that you are able to effectively articulate this positioning in the marketplace.
Achieve personal financial and non-financial performance objectives, working with department leadership to ensure these objectives are met.
Take responsibility for your own professional development, ensuring that you have the financial literacy, negotiation and face-to-face selling skills needed to successfully do your job.
Maintain accurate management status reporting on business results.
Actively participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.
Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise
Drive opportunities to upsell and cross-sell Avani Krabi sister property
Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset
Ensure that all administration is processed quickly and efficiently.

Qualifications

• Vocational School in Hotel Management preferred
• Passionate about the hospitality industry
• Positive learning attitude
• Good personal hygiene and well groomed
• Good communication skills
• Good level of English both verbal and written. Knowledge of local and foreign languages is an advantage.