Spa Manager | Anantara Grand Hotel Krasnapolsky Amsterdam

Minor International

Publiée

Spa Manager | Anantara Grand Hotel Krasnapolsky Amsterdam

À propos du poste

Company Description

The location of Anantara Grand Hotel Krasnapolsky Amsterdam marks the heart of the Dutch capital as it overlooks the Royal Palace and National Monument on Dam Square. The hotel offers top-class gastronomic experiences in Restaurant the White Room by Jacob Jan Boerma, the exclusive Michelin-starred restaurant in the hotel. The hotel also houses the award-winning cocktail bar The Tailor and the modern elegant Grand Café Krasnapolsky.

Along with 402 modern rooms, more than 2000 square meters of meeting space and a new Spa & Wellness for those seeking ultimate relaxation, Anantara Grand Hotel Krasnapolsky has everything to provide an unforgettable stay with an authentic local touch. In addition, the hotel marks itself by the monumental Winter Garden dating back to 1880, where many special events have taken place and breakfast is served.

Job Description

Anantara Spa is looking for a Spa Manager responsible for managing all daily operations with us in the heart of Amsterdam, including state of the art facilities and well-appointed Health club where the highest Anantara standards are observed.

Your main responsibilities are;

Lead and manage all aspects of the Spa operations to ensure the highest standards of service delivery and guest satisfaction;
Develop and implement strategic plans to achieve revenue targets and business objectives;
Recruit, train, and mentor a team of spa professionals, fostering a culture of excellence and teamwork;
Portray a professional image to maintain and enhance the reputation of the Anantara brand;
Builds strong relationships with guests, anticipate on their needs, and ensure exceptional guest experiences;
Maintain the Anantara standards of cleanliness, hygiene, and safety throughout the spa facilities;
Implement effective sales and marketing strategies to elevate spa bookings and retail sales;
Collaborate with other departments to ensure seamless guest experiences and maximize cross-selling opportunities;
All materials and supplies need to be available in order to operate without interruption;
Create a positive work environment that promotes employee engagement, motivation, and continuous improvement;
Stay updated on industry trends, competitor activities, and customer preferences.

Qualifications

Bachelor’s degree in Business and/or Hospitality Management;
Minimum of 2 years' experience as a Spa Manager within a 5-star luxury Spa;
Ability to connect effectively across diverse cultures;
Outstanding grooming and communication skills;
Service-oriented mindset focused on exceeding guest expectations;
Well-organized and represents calmness;
Excellent communication skills and proficiency in the English language, Dutch is a plus.

Additional Information

At Anantara Grand Hotel Krasnapolsky Amsterdam, the passion of our team members is the driving force behind our success. Our team consists of passionate professionals who are motivated to provide the best service to our guests. With a company culture that is international, relaxed and yet goal-oriented. Next to our great team, we offer you great benefits:

Unique in the hotel industry: an end-of-year bonus for every employee equal to minimal 75% of a gross monthly salary.
Special team member rates in more than 500 hotels within the Minor Hotel Group.
A great discount of 50% on the F&B concepts of 16 hotels in Amsterdam
Friends & Family rate; spoil your friends with discounted rates in our hotels all over the world.
An experience stay at Anantara Grand Hotel Krasnapolsky Amsterdam
Keep developing yourself? Do it at our own NH University!
Management programs to support your way to the top
We care about your health and therefore offer discount on a collective health insurance, a bike plan and discount on various gyms in your city

Excited and ready to start your journey at Anantara Grand Hotel Krasnapolsky Amsterdam? Send your CV and motivation letter to Susan Vrielink via hr.krasnapolsky@anantara-hotels.com

Not sure which vacancy appeals to you the most, but enthusiastic to start in the hotel? Or having questions about the positions/vacancies. Send an email and we will discuss the different positions with you.