Director of Global Sales, Leisure - Mid Atlantic / Southeast USA

Rocco Forte Hotels presently has 13 luxury hotels 12 leading destinations. Each hotel exudes the Forte philosophy: open, intuitive service; airy, elegant design that speaks to its location; exceptional offerings in food, drink, spas and experiences; and a signature Anglo-Italian style, sophistication and warmth. Our properties are supported by our central support office located on Jermyn Street in the heart of London. Our team is a family of individuals, with a family of hoteliers that care, at the head of the company. Together we are generous, open and genuine in spirit, with our guests and with one another.

 

The Position

Job Opportunity: Director of Global Sales, Leisure
Location: Mid Atlantic or Southeast USA (Remote within Territory)
Department: Global Sales Office, The Americas
Reports To: Regional Director of Global Sales, The Americas




About Us:
We are a prestigious luxury hotel brand seeking a dynamic and experienced Director of Global Sales, Leisure, to drive our sales efforts in the Mid Atlantic and Southeast USA. This role offers a unique opportunity to influence our sales strategy and build strong relationships within the travel industry.




Key Responsibilities:

• Relationship Building: Establish, maintain, and expand relationships within the leisure sector, focusing on both existing RFH customers and new prospects.
• Account Management: Provide total account management with preferred partners (Rocco Forte Knights), including bi-annual meetings, planning sales activities, and attending trade events.
• Sales Strategy: Develop and execute an annual sales plan for the assigned territory and accounts.
• Trade Show Representation: Attend industry trade shows and events, representing our brand in-market or where Americas GSO presence is required.
• Sales Goals: Achieve and exceed individual and team quarterly and annual sales/revenue goals and KPI targets.
• Event Coordination: Organize and coordinate sales trips, brand events, client entertainment, trade shows, and special client events.
• FAM Trips: Coordinate Familiarization (FAM) trips to hotels.
• Roadshow Management: Assist with organizing annual roadshows with Sir Rocco and/or General Managers, handling logistics such as venue sourcing, guest lists, and travel arrangements.
• Client Interaction: Facilitate individual reservations and group inquiries, providing professional, timely, and attentive service.
• Hotel Coordination: Collaborate with hotels and reservations to service agency requests and provide sales assistance.
• Market Insight: Identify and share the latest market trends and competitor practices.
• Sales Strategy Development: Contribute to the development of sales strategies.
• Marketing Support: Coordinate and produce email blasts and mailings as needed.

Administrative Duties:

• Run and analyze production reports for managed accounts.
• Maintain up-to-date client contact information and sales activities in Opera Cloud and internal databases.
• Manage and update all agency profile data in Opera Cloud.
• Complete monthly expense reports, sales activity reports, and other month-end duties.
• Oversee annual sales and marketing budgets.
• Maintain and update internal reports, databases, and tracking documents.

Required Experience and Skills:

• Minimum of 5 years of luxury hotel sales experience in the Mid Atlantic and Southeast USA territory.
• Experience in representing/selling villas and private residences is recommended.
• Proficiency with luxury consortia programs (e.g., Amex FH&R, Internova, Virtuoso, Signature, Ensemble, Serandipians).
• Strong skills in G Suite and Microsoft Office Suite.
• Experience with CRM systems, particularly Opera and Opera Cloud, is preferred.

Key Competencies:

• Team player with excellent interpersonal skills.
• Entrepreneurial mindset with a self-motivated approach.
• Creative problem solver with strong communication skills.
• Versatile and flexible, capable of managing criticism and conflict effectively.
• Proactive, goal-oriented, and able to build strong relationships and alliances.
• Strong organizational and planning skills.

Must be legally authorized to work in the United States.

 

If you are a passionate and experienced sales professional looking to make an impact in the luxury travel industry, we want to hear from you. Apply today to join our team and help us continue our tradition of excellence.

Why join us at Rocco Forte Hotels?

At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivalled service, and most importantly, to grow in their careers. We also like giving our Team Members the very best benefits such as discounted rates at any of our 5 star properties from just £25/ €36 per night, a 50% discount in all of our F&B outlets, discounts across some of our Rocco Forte Spas and many more.