Hotel Manager
À propos du poste
Job Description
RESPONSIBILITIES:
• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level daily.
• Oversee and direct Food and Beverage, Rooms Division, Engineering, and Spa departments.
• Assist in establishing and creating goals and strategies for both the operational and financial success of the hotel.
• Interface with ownership representatives in the execution of corporate goals.
• Responsible for establishing and maintaining hotel standards in order to achieve and maintain the luxury hotel status.
• As a member of the executive team, work closely with other team members in achieving hotel's goals and objectives.
• Establish annual objectives for Department Heads reporting to him or her.
• Interact in courteous and professional manner with all guests, staff and community members.
• Respond in courteous, professional and rapid manner in order to resolve all guest and Associate difficulties.
• Apply principles of logical thinking to a wide range of unstandardized intellectual and practical problems in order to perform and direct many varied and complex tasks.
• Supervise, direct, coordinate, influence and persuade Associate in order to maintain service standards of hotel.
• Interact with leaders, Associates and guests in completing assignments, resolving staff and guest complaints.
• Prepare and monitor a five-year capital plan to ensure that the hotel/resort is appropriately positioned in the market and that Rosewood standards are maintained.
• Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
• Maintain safety and cleanliness of work area.
• All other duties as required.
About Us
Nestled against the famed sands of Cable Beach, Nassau, the Bahamas, Rosewood Baha Mar is island hospitality at its finest. This is a place that wears its British colonial heritage proudly on its sleeve, while melding it with every global amenity imaginable. Mere steps from the sea, the Baha Mar complex is home to a beachfront casino, giving a pleasurable edge to every sun-kissed holiday. A stunning mix of intuitive service, culinary treasures and Bahamian culture, Rosewood Baha Mar offers a range of authentic restaurants and an array of distinctive Bahamian artwork. Minutes away the bustle of downtown Nassau awaits, the Bahamian capital providing a lively contrast to the serenity and tranquility of the resort. Epitomizing relaxed oceanfront living at its best, Rosewood Baha Mar gives every guest a gilded glimpse into the soul of the islands, gracing every holiday not only with crystal waters and pure white sands, but also warmth, joy and opportunity. Truly, this is a destination to be savored, and explored.
RESPONSIBILITIES:
• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level daily.
• Oversee and direct Food and Beverage, Rooms Division, Engineering, and Spa departments.
• Assist in establishing and creating goals and strategies for both the operational and financial success of the hotel.
• Interface with ownership representatives in the execution of corporate goals.
• Responsible for establishing and maintaining hotel standards in order to achieve and maintain the luxury hotel status.
• As a member of the executive team, work closely with other team members in achieving hotel's goals and objectives.
• Establish annual objectives for Department Heads reporting to him or her.
• Interact in courteous and professional manner with all guests, staff and community members.
• Respond in courteous, professional and rapid manner in order to resolve all guest and Associate difficulties.
• Apply principles of logical thinking to a wide range of unstandardized intellectual and practical problems in order to perform and direct many varied and complex tasks.
• Supervise, direct, coordinate, influence and persuade Associate in order to maintain service standards of hotel.
• Interact with leaders, Associates and guests in completing assignments, resolving staff and guest complaints.
• Prepare and monitor a five-year capital plan to ensure that the hotel/resort is appropriately positioned in the market and that Rosewood standards are maintained.
• Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
• Maintain safety and cleanliness of work area.
• All other duties as required.
About Us
Nestled against the famed sands of Cable Beach, Nassau, the Bahamas, Rosewood Baha Mar is island hospitality at its finest. This is a place that wears its British colonial heritage proudly on its sleeve, while melding it with every global amenity imaginable. Mere steps from the sea, the Baha Mar complex is home to a beachfront casino, giving a pleasurable edge to every sun-kissed holiday. A stunning mix of intuitive service, culinary treasures and Bahamian culture, Rosewood Baha Mar offers a range of authentic restaurants and an array of distinctive Bahamian artwork. Minutes away the bustle of downtown Nassau awaits, the Bahamian capital providing a lively contrast to the serenity and tranquility of the resort. Epitomizing relaxed oceanfront living at its best, Rosewood Baha Mar gives every guest a gilded glimpse into the soul of the islands, gracing every holiday not only with crystal waters and pure white sands, but also warmth, joy and opportunity. Truly, this is a destination to be savored, and explored.
- Département: Direction
