Railroad Security Ambassador
À propos du poste
Job Description
The Railroad Security Ambassador courteously greets and escorts guests across the railroad tracks. Assists safety and security in monitoring all guests, patrons, visitors, and staff for suspicious activity. Provides efficient friendly customer service consistently to all.
Essential Duties and Responsibilities:
Workplace Safety: Is aware of and works within the resort and departmental safety guidelines, including reporting potential hazards and hazardous behavior.
Required Skills:
Qualifications: High school diploma and hospitality background.
Experience: Previous experience as a Security/Safety Ambassador for a luxury or ultra-luxury property preferred.
The pay scale for this position is between $20.00 and $21.00/hour. This is the pay range for this position that the Hotel reasonably expects to pay.
About Us
Situated on one of the most beautiful and exclusive beaches in Southern California, Rosewood Miramar Beach is in Santa Barbara’s picturesque Montecito community. The 16-acre residential-style estate is designed with style, grace, and glamour featuring 153 ultra-luxury guest rooms and suites, including beachfront accommodations, a collection of signature suites, and multi-bedroom bungalows. Amenities include Forbes Five-Star Sense, A Rosewood Spa, a state-of-the-art fitness studio, two cabana-lined pools, and bespoke beach service on the sandy shores of Miramar Beach. Home to six unique dining venues, Rosewood Miramar Beach is a popular culinary destination for locals and visitors alike, with its oceanfront MICHELIN one-star and MICHELIN green star restaurant, traditional Japanese Edomae sushi experience, al fresco beach bar, sophisticated cocktail lounge, casual all-day dining as well as poolside dining, and delightful poolside ice cream shop serving classic American fare. Expansive indoor and outdoor event space, totaling approximately 28,000 square feet, includes the Chandelier Ballroom, with over 6,500 square feet, and the Great Lawn, which offers infinite ocean views. Attentive Estate-Style™ service makes Rosewood Miramar Beach the perfect destination for celebrating life’s moments in highly personalized settings. Rosewood Miramar Beach is owned by Caruso and managed by Rosewood Hotels and Resorts.
The Railroad Security Ambassador courteously greets and escorts guests across the railroad tracks. Assists safety and security in monitoring all guests, patrons, visitors, and staff for suspicious activity. Provides efficient friendly customer service consistently to all.
Essential Duties and Responsibilities:
- Report for duty punctually ready to work in full uniform, paying attention to personal hygiene and tidiness.
- Greet guests, patrons, and visitors with superior customer service when approaching the railroad tracks.
- Able to make recommendations for guests of the hotel’s restaurants and activities.
- Monitor railroad tracks for trains and assist guests across tracks when it is safe.
- Advise all in the area of the approaching train and do not allow passage when railroad alerts begin to sound.
- Ensure the railroad train tracks are monitored at all times (24 hours a day / 7 days a week) and ensure the crossing gates for the railroad tracks are closed at all times.
- Ensure the work area is clean and clear of debris or any objects that can obstruct the job duties from being performed safely, efficiently, and effectively.
- Observe and report incidents or suspicious activity as appropriate for the circumstances and as required by the Company.
- Perform other duties as required.
Workplace Safety: Is aware of and works within the resort and departmental safety guidelines, including reporting potential hazards and hazardous behavior.
Required Skills:
- Maintain a professional and courteous manner while at work.
- Be known for being honest, reliable, confidential, and trustworthy.
- Ensure guest and employee privacy and security by respecting confidential information. Must have strong verbal and written communication skills.
- Prior customer service experience preferred.
- Must be able to multi-task.
- Must be able to stand and walk for an extended period or for an entire shift.
- Must be able to move, lift, carry, push, pull, and place objects weighing up to 10 lbs with or without reasonable assistance.
- High school graduate or equivalent.
- Previous experience in a similar position in the hospitality industry.
- Knowledge of local activities and attractions appropriate for hotel guests.
- Able to effectively communicate in English; fluency in other languages is a plus.
Qualifications: High school diploma and hospitality background.
Experience: Previous experience as a Security/Safety Ambassador for a luxury or ultra-luxury property preferred.
The pay scale for this position is between $20.00 and $21.00/hour. This is the pay range for this position that the Hotel reasonably expects to pay.
About Us
Situated on one of the most beautiful and exclusive beaches in Southern California, Rosewood Miramar Beach is in Santa Barbara’s picturesque Montecito community. The 16-acre residential-style estate is designed with style, grace, and glamour featuring 153 ultra-luxury guest rooms and suites, including beachfront accommodations, a collection of signature suites, and multi-bedroom bungalows. Amenities include Forbes Five-Star Sense, A Rosewood Spa, a state-of-the-art fitness studio, two cabana-lined pools, and bespoke beach service on the sandy shores of Miramar Beach. Home to six unique dining venues, Rosewood Miramar Beach is a popular culinary destination for locals and visitors alike, with its oceanfront MICHELIN one-star and MICHELIN green star restaurant, traditional Japanese Edomae sushi experience, al fresco beach bar, sophisticated cocktail lounge, casual all-day dining as well as poolside dining, and delightful poolside ice cream shop serving classic American fare. Expansive indoor and outdoor event space, totaling approximately 28,000 square feet, includes the Chandelier Ballroom, with over 6,500 square feet, and the Great Lawn, which offers infinite ocean views. Attentive Estate-Style™ service makes Rosewood Miramar Beach the perfect destination for celebrating life’s moments in highly personalized settings. Rosewood Miramar Beach is owned by Caruso and managed by Rosewood Hotels and Resorts.
- Département: Sécurité
