Laundry Attendant

POSITION SUMMARY
Collect soiled linen, sorting, washing, ironing, dry cleaning and transferring linen designated areas
as needed. Laundry Attendant is responsible for ensuring that all laundry services for the hotel's
guests is done as per the standard policies and delivered on time. Additionally, he/she correctly tags
Guest items and crew uniforms, then sorts the laundry for appropriate action like washing, dry
cleaning, stain removal, pressing and after completion of process preparation for delivery.


ESSENTIAL DUTIES AND RESPONSIBILITIES
All duties and responsibilities are to be performed in accordance with the Company's Safety,
Quality and Environmental standards. In accordance with the Company's Service and Etiquette
Philosophy program (WAYS), each employee shall always conduct oneself in a professional and
courteous manner. This consists of physical and verbal interactions with guests or fellow shipboard
employees, in the presence of guests or in crewmember areas.
· Prepare soiled linen for washing.
· Sorting linen by degree of soil and type of fabric
· Ensure linen is free of garbage and sorted by color.
· Check for any tears or damage of all clothes from guests and crew before washing and report
any bad condition to the Laundry Manager.
· Load, using properly weighted loads and select proper formula on washers. Complete wash
cycles and ensure all terry items folded proper and all linen well pressed. Assist the linen
keeper in transporting clean linen to the linen room and assist linen keeper in stacking the
linen as per the linen room grid.
· Laundering of all onboard linen, Guest clothes, crewmembers' clothes and uniforms.
· Count and verify all items received as per laundry lists / list signed by the guest and
communicate any discrepancy or damages to the S/A, Assistant Housekeeping Manager and
Laundry Manager.
· Report immediately to the Laundry Manager in case any valuable items like cash, jewelry,
cards etc. found in guests & crew laundry. Reports any damage or deficiencies in the
laundered items to the Laundry Manager.
· Ironing and Dry Cleaning of guest laundry and crew uniforms.
· Inform the Laundry Manager about any malfunction on finishing equipment or problems
with safety mechanisms.
· Proper use of chemicals and ensure that the proper use of Personal Protective Equipment
while using the chemicals.
· Fold and stack linen on shelves.
· Inspect the quality of linen on shelves.
· Cleaning of all equipment.
· Assists with other responsibilities and duties in the absence of other team members or other
tasks assigned by the laundry manager.
· Cleaning dryer lint screens and record the time in dryer filter cleaning logs in timely manner.
· Assist in the loading and unloading of dryers and sort out washed laundry items..
· Report leaking valves, damaged insulation, and air and water path.
· Other duties may be assigned. Understand and can apply in work practices environmental
policies and procedures concerning such functions as collection, sorting and disposal of solid
wastes and use of chemicals associated with cleaning, dry cleaning and laundry operations.
· Performs related duties as required.

· Minimum of three (3) years of experience in the laundry field
· Combination of education equivalent to high school diploma or any other source of
education, training or experience that provides the required knowledge, skills and abilities.
· Confident, well-groomed appearance with a warm and welcoming demeanor.
· Ability to fulfill the above mentioned Key Responsibilities and all reasonable company
requests