Room Attendant - Holiday Inn Riverwalk - San Antonio, TX

Hotel Brand: Holiday Inn
Location: United States, Texas, San Antonio

Hotel: San Antonio-Riverwalk (SATRW), 217 North St. Mary's Street, 78205

Job number: 122812



About Us:

Do you see yourself as a Room Attendant? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU.  At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.  And we're looking for more people like this to join our friendly and professional team.  We currently have a Room Attendant position available at the Holiday Inn Riverwalk - San Antonio, Texas.  

Your Day to Day:

Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction. 

• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc. 
• Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
• Report to supervisor needed repairs or unsafe conditions. 
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. 
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May regularly assist with deep cleaning projects. 
• May assist with other duties as assigned. 
• May have turndown duties.

 

What we need from you:

Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred. 

This job requires ability to perform the following: 

• Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds 

• Frequently standing up and moving about the facility

• Frequently handling objects and equipment to maintain the facility 

• Frequently bending, stooping and kneeling

Other:  

• Communication skills are utilized a significant amount of time when interacting with guests and employees. 

• Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities. 

• May be required to work nights, weekends, and/or holidays.

 

What we offer:

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.  Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.  Most importantly, we'll give you the room to be yourself.   So what's your passion?  Please get in touch and tell us how you could bring your individual skills to IHG.  IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. 

Not Applicable for Colorado Applicants 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy. 

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.