Customer Sales Manager 预订部经理

Jing An Shangri-La, Shanghai

Jing An Shangri-La, Shanghai is located right in the heart of the Jing An central business District, it is the focal point of the Jing An Kerry Center. The hotel has total 508 guest rooms and 6 distinctive restaurants. It sits on a network of public transport,including direct underground passages to the Metro Lines 2 and 7. Its prime downtown location provides extensive convenient transportation coverage.

上海静安香格里拉坐落于静安区中央商务区的中心地带，是静安嘉里中心的聚焦点。酒店共有508间客房，6家特色中、西、日餐厅。酒店紧邻四个街区，楼宇底层连接地铁2号线或7号线，其优越的市区中心位置提供了广泛便利的交通覆盖。

We are currently looking for aCustomer Sales Managerto join ourS&M team.

As aCustomer Sales Manager, we rely on you to：

•To assist the Directors Of Customer Sales in the supervision of all activities pertaining to the Reservations Department in order to achieve the highest possible occupancy levels for the purpose of maximizing room revenues and profit.

•To constantly review task processes and staff productivity in ensuring that work standards are consistently met.

•To provide CRO and RSOs/RRO with updated room availability to maximize

sales opportunities and minimize regrets build-up.

•To coordinate reservations requirements with the respective departments.

We are looking for someone who:

•Has a passion for Sales and Marketing

•Is a strong team player

•Understands the global markets and local environment

•Communicates and writes with fluency in English (as well as the local language)

•Has strong interpersonal and communication skills

•Able to engage in a friendly and professional manner with business partners and customers

工作概述：

•协助客户销售总监监督与预订部有关的所有活动，以达到尽可能高的入住率，从而最大限度地提高客房收入和利润。

•不断完善工作流程，关注员工状态，以确保始终符合工作标准。

•向CRO和RSOs /RRO提供最新的客房可用情况，以最大限度地提高客房可用性

销售机会和最小化遗憾的积累。

•与相关部门协调预订要求。

岗位要求：

•对市场销售有热情

•有很强的团队合作精神

•了解全球市场和当地环境

•用流利的英语（以及当地语言）交流和写作

•有很强的人际和沟通能力

•能够以友好和专业的方式与商业伙伴和客户打交道

By applying to this position, you have read, understood and agreed to our Data Protection Policy . (if the hyperlink does not navigate you to the policy, please copy this URL and view in web browser: https://www.shangri‐la.com/group/careers/data‐protection )

通过申请此职位，表示您已阅读、理解并同意我们的数据保护政策。（如果您无法通过此超链接阅读该政策，请复制以下URL并在网页浏览器中查看： https://www.shangri-la.com/group/careers/data-protection ）