Duty Manager

Shangri-LaBoracay

Located in the country’s premier beach destination, Shangri-LaBoracay is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beachfront; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.

As aDuty Manager, we rely on you to:

• Ensure smooth operation on a daily basis
• Enhance overall guest experience during their stay
• Supervise and direct the Front Officeteam
• Ensure all colleagues are kept up-to-date with hotel products and services
• Monitor all arrivals and departures from a guest experience perspective
• Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues

We are looking for someone who:

• Takes pride in being a hotelier
• Is a self-starter
• Is a friendly, helpful and trustworthy leader
• Fully understands room operations
• Fully understands front desk operations
• Has experience in the same capacity with hotel background
• Preferably comes from a hotel management-related education background
• Has strong interpersonal skills

If you are the right person, what are you waiting for? Click the apply button now!