Front Office Pioneers Management Trainee

Headquartered in Hong Kong, we have over 100 hotels and resorts under four brands nested in key cities and beautiful beachfront locations globally. We are expanding rapidly with a strong development pipeline throughout Asia, the Middle East, Europe and Africa.

Regarded as one of the world's finest hotel ownership and management companies, Shangri-La is dedicated to delight guests around the world with legendary service, finely tuned from over 45 years of hospitality from the heart. We have an affinity with Asian travelers and we offer them a gateway to the rest of the world, positioning us a leading brand in luxury hospitality.

As an enviable employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues, to best in class leadership development, you can be sure that potential is identified and nurtured throughout your career.

We are looking for a Front Office Pioneers Management Trainee,

As a Front Office Pioneers Management Trainee, we rely on you to

1. Obsessing over Customer Experience 客户体验
   1. Show and demonstrate the Asian hospitality to all internal and external customers through professional manner and in the Shangri-La Way.以专业的、香格里拉的待客之道对待每一位客人，无论是外部客人还是内部客人。
   2. Own the success, pioneer the new benchmark of hospitality, through committed service, driving innovation and great ideas.勇作为敢担当，不断通过服务、创新来树立行业新标杆。
2. Functionality: 业务职责
   1. Responsible for the relevant goals and responsibilities when exposure to relevant functions.在轮岗实习的过程中，在相应的部门学习时，承担相应岗位的目标和职责。
   2. Taking roles and responsibilities when assigned to the relevant function.定岗实习的过程中，承担该岗位的目标和职责。
3. Projects:项目
   1. Taking roles in Front Officeprojects at hotel level在酒店参与前厅部的相关项目
   2. Taking corporate implementation projects at hotel level　在酒店参与集团项目落地的相应工作。
4. Learning and Development 学习与发展
   1. As the management trainee, complete all learning programs, mentoring and coaching sessions, project based learning and other development activities.作为管培生，需要高质量完成所有的学习课程、教练和辅导、项目和行动学习以及相关学习与发展项目。　
   2. Relocate to the relevant location to complete the exposure, project or learning.根据实习或项目要求，变更工作地点，实地完成学习内容和项目任务。

If you are the right person,what are you looking for? Click the apply button now!

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