Manager, Corporate Communications 1

Shangri-La Group

Headquartered in Hong Kong SAR, the Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of four brands: Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders.

We are part of Kuok Group, one of Asia's most dynamic multinational conglomerates and a leader in properties, logistics, agribusiness, maritime and hospitality. From our strong base in Asia, we have expanded into key gateway cities and markets around the world. Our properties sit on some of the world’s most prestigious addresses and exotic destinations. Through the environments we have created, we enable people to come together to live, work, play, eat, and rest well.

We are now looking for Manager, Corporate Communications to join our Group Headquarter office, who will be responsible for upholding the reputation of Shangri-La Group and its brands through comprehensive corporate communications, including crisis communications management, strategic media relations, copywriting, corporate announcements, and budget management.

As our Manager, Corporate Communications, we will rely on you to:

• Create and/ or edit corporate communications materials in English and Traditional Chinese
• Manage Shangri-La Group’s website content
• Plan and produce content for social media posts
• Develop and foster a strong relationship with the Hong Kong media community (current affairs, travel, lifestyle, and KOLs) and key regional media to explore interview, public speaking and event collaboration opportunities for Shangri-La Group’s senior leaders, and to deliver regular briefings on Shangri-La Group and its brands
• Monitor and analyse media and public sentiment about Shangri-La Group
• Analyse data and prepare performance reports on communications campaigns
• Prepare and implement communications initiatives and press events at group-level
• Provide communications support to the corporate and hotel teams in times of crisis and emergency
• Manage external agencies to ensure effective deliverables

We are looking for someone who has/ is:

• 8+ years of relevant experience in corporate communications and public relations in a sizable organization; agency or media experience and regional experience would be advantageous
• Bachelor’s Degree or above in a relevant discipline
• Excellent written and spoken English, Cantonese and Mandarin; a great storyteller with the ability to develop content
• Established media network with proven track record of delivering successful end-to-end communication campaigns and handling crisis communications
• Detailed-minded, strong presentation, project management, problem-solving, and multi-tasking skills
• Effective team player with good interpersonal skills who can collaborate well with a diverse range of stakeholders