Service Manager - Public Area 服务经理-公共区域

Shangri-La Suzhou苏州香格里拉

Shangri-La Suzhou is conveniently located in the core business district of Suzhou High-tech Zone (Shishan Business Circle). The guest room floor is housed on the 28th to 51st floors and is therefore known as the “Up in the Air” hotel. Hotel comprises 390 elegantly appointed guestrooms and suits with spectacular views of the city. There are also 20 serviced apartments with fully fitted kitchenettes. The hotel has a range of fine dining and casual eateries, for example: Shang Palace, Café Soo and Nishimura.

苏州香格里拉屹立于苏州高新区核心商圈（狮山商圈）。客房楼层位于第28层至51层，因此被誉为“云端酒店”。酒店拥有390间宽敞精巧的客房与套房和20间带有私人厨房的酒店式服务式公寓。酒店拥有多家当地知名餐厅，譬如以苏帮菜出名的香宫中餐厅，呈现国际风味美食的咖啡厅，西村日本料理餐厅。

We are looking for a Service Manager-Public Area

我们正在寻找一位服务经理-公共区域

As a Service Manager-Public Area, we rely on you to

作为一名服务经理-公共区域，您的主要工作职责为：

• Ensure smooth operation on a daily basis
• Maintain a high performing team
• Supervise the team in the maintenance of Public Area
• Ensure quality assurance standards are met at all times
• Ensure the quality of service delivered is compliant with hotel guidelines and policies
• 确保日常工作的顺利进行
• 确保团队高效工作
• 监管团队维护公共区域
• 始终确保工作和服务质量符合标准
• 确保所提供的服务质量符合酒店的指导方针和政策

We are looking for someone who:

我们正在寻找一位具备以下条件的候选人：

• Takes pride in being a hotelier
• Enjoys interacting with people
• Preferably has relevant experience with an International 5* Hotel Group
• Communicates with fluency in English (as well as the local language)
• Is a friendly, helpful and trustworthy leader
• 以酒店人为荣
• 喜欢与人交流
• 有国际五星级酒店集团相关工作经验者优先
• 能用流利的英语(以及当地语言)进行沟通
• 友好、乐于助人、值得信赖的领导者

By applying to this position, you have read, understood and agreed to our Data Protection Policy . (If the hyperlink does not navigate you to the policy, please copy this URL and view in web browser: https://www.shangri‐la.com/group/careers/data‐protection )

申请此职位，即表示您已阅读、理解并同意我们的数据保护政策(如超链接未能引导您进入该政策，请复制此网址并在浏览器中查看: https://www.shangri-la.com/group/careers/data-protection ）