Training and Development Manager

Company Description

SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood.  Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.”

 

We are looking for an experienced Training & Development Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of People & Culture, the Training & Development Manager directs the training and development strategy of the hotel while supporting the People & Culture day-to-day tasks. The Training & Development Manager assures the hotel culture is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development.

Job Description

What you'll do

• Develop a strategic training plan that aligns with business goals and addresses skill gaps.
• Design and deliver impactful training programs to achieve organizational goals.
• Deliver an effective onboarding program to support the retention of new talent and encourage a smooth transition into the business.
• Conduct training needs analysis and develop the employee development plan.
• Set up on-the-job training system, handle placement and scheduling of trainees, monitor and supervise their performance.
• Manage the training budget effectively, ensure cost-effective solutions without compromising the quality of programs.
• Administer all training records, ensure efficient records keeping and filing system.
• Keep the culture of the hotel alive by embedding the SLS values, promoting a fair, safe and inclusive environment and leading initiatives that engage and empower the team.
• Support managers on employee relations and performance management cases.
• Work with the Director of People & Culture on European/Global projects and rollouts.

Qualifications

What we are looking for...

• +3 years experience in hospitality within hotels/restaurants with a similar position.
• Proven team leader with a high level of energy and motivation with a proven track record of living the company's values
• Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required
• Ability to multitask, work in a fast-paced environment and have a high level attention to detail
• Excellent verbal and written communication skills. Fluent in Spanish and English.
• You have a solid understanding of local legal compliance requirements.
• You make people feel good - your team, guests and colleagues alike.  You make a positive impact.
• You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.
• You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
• You take ownership of important issues, solve problems, and make effective decisions.
• You learn quickly and adapt to SLS’s unique culture.
• You are humble and open to ideas. We leave our ego at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.

Additional Information

What's in it for you...

• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package and plenty of opportunity for development.
• Excellent discounts across the entire Ennismore family of brands.

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.

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