Palace Service Associate

Job Responsibilities

• To look into the day to day reservations of the tables
• To see that the food is brought in time for buffet service and that buffet is replenished from time to time
• To take over the hostess job in her absence
• To take the beverage order of the guest and provide all meal choices such as buffet & a la carte
• To ensure proper billing of tables
• To ensure G.S.T.S card is filled in by the guests
• To ensure service standards are maintained
• Attending phone calls & handling enquiries
• To ensure discipline
• To update the non-availability & sell for the day board on a daily basis
• To ensure lights & A/C are switched off after closing & put on before opening of the restaurant
• Generates cover statement report & updates the remarks book & attendance register
• Generating reports for linen, stewarding & stationary consumption
• Motivate staff through leadership
• Control cost by minimizing pilferage & breakage
• Personally enquire & ensure complete guest satisfaction
• Assist concerned departments in stock taking
• Pick up the food from the kitchen & serve to the guests
• Setting up the buffet counters & general upkeep of the restaurant
• Collecting linen from the linen department
• Returning the soiled linen & maintaining the linen register
• Clearing dirty CCG from the restaurant, getting it wiped and re-stacked in the sideboard 

Job Requirements

 Candidate should possess a Vocational Training/ITI in Hospitality/Tourism Management or equivalent

• Craft course / Diploma in hotel management
• Basic computer knowledge
• Minimum of one year experience
• Fluency in spoken & written English
• Smart, well groomed and presentable
• Courteous and Even tempered