Two Seasons Hotel & Apartments

Publiée

Guest Relation Officer

À propos du poste

we are dedicated to providing exceptional hospitality experiences. We are seeking a Guest Relations Officer to join our team and ensure that every guest's visit is memorable and enjoyable.

Key Responsibilities:

Guest Assistance: Provide excellent assistance, addressing guest inquiries, needs, and requests promptly.
Information Hub: Offer comprehensive information about our services, facilities, and local attractions to enhance the guest experience.
Issue Resolution: Proactively resolve guest issues and complaints in a professional and efficient manner.
Guest Engagement: Create personal connections with guests to ensure a memorable and tailored experience.
Service Excellence: Maintain a commitment to delivering exceptional customer service, always aiming to exceed guest expectations.

AED 1800
Département: Relations client

À propos de vous

Good communication and interpersonal skills.
A passion for delivering top-tier guest service.
Strong problem-solving capabilities.
Prior experience in a similar role is a plus.
Proficiency in English and other languages is advantageous.
Knowledge of Opera System

L'entreprise

Experience the four-star award-winning Two Seasons Hotel & Hotel Apartments. It’s the hotel of choice for families, boasting spacious and child-friendly accommodation in the heart of Dubai.

Rising above bustling Sheikh Zayed highway in Dubai, 4-star Two Seasons Hotel & Hotel Apartments is the largest amongst the “all suite” hotels in the Middle East. This 41-storey property features 1010 elegantly appointed suites and apartments, that offers comfortable accommodation in Dubai for traveling executives, families, holidaymakers as well as long staying guests.

Two Seasons Hotel & Hotel Apartments in Dubai is a destination in itself, offering state-of-the-art meeting and event venues, spacious suites, tranquil spa and advanced fitness area, an array of dining outlets and a lounge with stunning city and sea views.

Find your Two Seasons home-from-home in the Middle East at one of our spectacular alcohol-free property consisting of 472 suite rooms and 448 apartments. Guest satisfaction is at the heart of everything we do, ensuring a seamless service whether travelling on business or for pleasure.

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