Trova Corsi nel Settore Alberghiero e Turistico

Hospitality is a growing, diverse and exciting industry that provides an abundance of employment opportunities at home and elsewhere around the globe. The demand for hospitality graduates is growing each year in the global hotel, leisure, industrial, business, health and education sectors. This programme will give you the management, technological and operational skills you need to work in the international hospitality industry. Specific modules enhance the international focus of the programme and the international experience of the student. You’ll develop the strong communication, interpersonal, management and leadership skills that have been identified by the hospitality industry as essential for career success. Key areas of study are Communications, Management, Law and Industry Studies. Since European languages are becoming increasingly important, you also have the option to study one European language. Subjects studied include business communications, intercultural awareness, fundamentals of accounting, international hospitality industry studies, food and beverage practice, marketing, restaurant operations, hospitality management operations, bar & beverage management, hospitality information systems, hospitality law, and strategic management. There is a six-month work placement in Year 3. On graduation, you may proceed to postgraduate studies leading to the award of MSc, MPhil or PhD at research institutes and universities worldwide.

Develop advanced hospitality leadership and business management expertise.

Build on your administrative support and organisational skillsGet into terms with the aspects of phone etiquettesEnhance your business writing, time management and meeting skillsLearn about business succession plan and what it entailsFamiliarize with the various communication strategiesUnderstand how to deal with unhappy customersDiscover good business ethics to ensure it within the workplace

The diploma is divided into 3 modules: Developing Customer Service Skills - learn to work with customers, how to listen and communicate and more. Developing Telephone handling and administrative skills - learn to deal with security, how to communicate via telephone, database management and more. Developing Business Communication Skills - develop CV writing skills, business writing skills, interview skills and get to grips with the Microsoft Office suite.

Immerse in the complete collection of courses across all hospitality disciplines that showcase the key expectations that are important to a luxury guest while staying in a hotel, dining in a restaurant and indulging at the spa. Each course walks you through the steps of service and challenges you to elevate your service delivery.

The control and management of hotel real estate is a complex process with a wide variety of options for both hotel owners and companies. Determining who manages the hotel on a day-to-day basis and whether or not the hotel should affiliate with a brand can make or break your property. Based on his many years of academic and real-world experience, Professor deRoos provides you with the tools and knowledge you need to navigate the options and make sound decisions for your hotel investment.

Build specialized management skills for hotels, resorts, and spa operations.

Advance your hospitality leadership and management capabilities through a globally focused master's degree.

Combine hospitality business management with luxury brand leadership and customer experience expertise.

Advance your hospitality leadership career through a flexible online executive master's program.

In order to train the best professionals in the hotel industry, CETT-UB presents the official master's in Hotel Management and Catering Management, one of the official programs in higher education with greater recognition and tradition (seventh edition and the first with official master recognition) within the current highly specialized nationwide university offer. CETT-UB has also the advantage of running its own tourism companies, including a four-star hotel, the Alimara, the first hotel in Catalonia to be certified "Guarantee Badge of Hospitality Environmental Quality”. The master has first-level managers of hospitality among its teachers team and an action-oriented methodology of learning: Group dynamics, role-play, outdoor training and coaching based on a training ensuring immediate implementation in the company.

Gain practical hospitality management skills through a Swiss professional degree and industry internships.

Prepare for leadership roles in the global hospitality industry through hands-on learning and internships.

Our strong character as a Business School positions us as one of the international references to provide face-to-face university training in the hotel and hospitality sector. The management of tourism businesses in all its forms (hotels and tourist accommodation, catering establishments, brokerage firms, consultancies) requires a professional to have a peculiar knowledge of their management. Therefore, a key factor to leverage the most skilled employment opportunities offered and demanded by the sector is the specialized training of management professionals in the tourism sector and quality with which they are provided. In this dual-degree program (private training – private degree), the School offers specialized training in Hotel and Tourism Business Management. This theoretical training is complemented by practical training in prestigious hotel companies, which will facilitate the student's access to the working world. This Senior Management career is complemented by internships in prestigious international companies, either in the most recognized hotel chains or in the most awarded restaurants in the world.