Trova Corsi nel Settore Alberghiero e Turistico

This program addresses front office and rooms division procedures, from advanced reservations to check-out with Swiss quality and precision.

This course will provide a better understanding and mastering of the advantages and uses of artificial intelligence for creating business opportunities in the international hospitality industry..

The Swiss Alpine Diploma in Events and Conventions Management programme is delivered in an actual hotel and hospitality campus, in order to offer students' opportunities to see service related practices taking place. Equal emphasis is given to acquiring knowledge on the operation and management of different departments and to applying it in a real business environment. In order to achieve this, students of the Events and Conventions Management programme, participate in various conferences, exhibitions and special events that happen in Athens. First year students study about MICE (meetings, incentives, conferencing, exhibitions) operations such as customer service, food and beverage service, event set up and organization, venue selection, budgeting, accounting principles, and introduction to Event management. During the second year the students become more involved in the managerial aspects of Event and Convention operations and the hospitality industry in general. This involves the event management process, contracts and negotiations, vendor relations, financial accounting, human resources, organizational behavior, and Events and Conventions marketing studies. In this way, students will get the necessary knowledge and ambition to participate in an actual industry practice placement during the summers. Events & Conventions Management Content The Events and Conventions Management curriculum has been devised in collaboration with City Unity College Hospitality Department's Industry Advisory Board, which provides advice and valuable insights on the necessary skills and knowledge that future professionals and leaders in this industry should possess. The exact breakdown of modules is as follows:

With the Bachelor of Science in Hospitality Management, you are qualified to hold operational management positions in the international hotel and tourism industry. During these 4 years of schooling, students acquire professional, legal, economic and fundamental linguistic knowledge for their field. They also learn managerial techniques and team-leading skills which are essential to a successful career.

This course will provide you with the theoretical knowledge and practical skills to design a digital marketing strategy for a hotel and hospitality enterprise.

Il percorso formativo è composto da: Istituto: 👩‍🎓5 mesi di lezioni in Accademia – full time, 5 giorni la settimana. 🏢 Stage: della durata di 5 mesi, in laboratori, ristoranti o hotel selezionati e accreditati.

Il percorso formativo è composto da: Istituto: 4 mesi di lezioni in Accademia – full time, 5 giorni la settimana. Stage: della durata di 4 mesi, in laboratori, ristoranti o hotel selezionati e accreditati.

COVID-19 Awareness is a short but comprehensive course on how to prevent, control, communicate and manage coronavirus (COVID-19) incidents in hotels. Designed by eHotelier specifically for the hospitality industry, this course is relevant for all hotel and hospitality professionals.

Services marketing is often viewed in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that support broader marketing decisions. Authored by Robert Kwortnik from Cornell University's School of Hotel Administration, this course will teach you how to review the way marketing works in your organization and how to create and apply a services marketing process.

In this program, you’ll learn key concepts, strategies, and practical skills necessary for managing and operating a thriving food and beverage business, integrating it into the hospitality environment and generating incremental returns.

Study for your Hospitality BA Honours Degree in the heart of Switzerland

An industry-leading Bachelor’s degree combining academic rigor with real-world professional experience Gain the knowledge, skills and qualifications to launch your hospitality management career or as a foundation for graduate studies.

A comprehensive foundation in hospitality business management Our most popular graduate program has launched thousands of successful hospitality careers in every corner of the world. You can also use it as a springboard to our flagship MBA program.

The course examines how design can transform the experience and value of services, making them compelling to users, as well as attractive and profitable for the organizations that deliver them. It educates students in customer-centric design thinking and in the very latest techniques and tools of Service Design. Students learn how to design service processes in order to create servicescapes that enhance the overall guest experience. The participants are expected to watch all the video content of the course instructors under each module, read the coursebook and then take the quiz. The quiz can be taken 3 times and we recommend that participants watch the videos and read the course book until they feel they master the topic.