Trova Corsi nel Settore Alberghiero e Turistico

Explore the work you need to do as a manager before a new employee’s first day, and find out about ways to make their first 90 days and beyond a successful experience for everyone.

Workplace conflict is inevitable. But it doesn't have to end badly. In this course, author and conflict expert Craig Runde helps you manage workplace conflict more effectively.

Cultivating a professional network online is a key component of career advancement and landing new job opportunities.

Delivering high-impact, compelling presentations can take your career to the next level. In Powerful Presentations, two professional speakers break down how to structure, design, and deliver incredible presentations. From beating ‘stage fright’ to tackling technology issues, you’ll learn how to become a stronger speaker, whether you’re in the classroom, board room or a conference stage.

Transform your organization into a diverse and inclusive place to work where everyone can thrive by adopting a modern and comprehensive approach to D&I. As a Diversity and Inclusion Specialist, you are a master in inclusive communication, understanding intercultural differences, and driving culture change through powerful diversity and inclusion initiatives.

The course builds on my Introduction to Financial Accounting course, which you should complete first. In this course, you will learn how to read, understand, and analyze most of the information provided by companies in their financial statements. These skills will help you make more informed decisions using financial information.

In this course, you will learn how to create a shared vision for your team and effectively communicate it to your teammates. You will also learn how to set effective goals and expectations in a way that best enables your team to attain the shared vision. Finally, you will understand the most important needs and drivers of performance across cultures, and will learn to align rewards with desired behaviors so that your teammates are motivated to attain the team’s objectives.

Finding and hiring the right people is often cited as the number one concern of businesses today. It seems we are all competing for the best and brightest workers. As you will see in our time together in the second course, a critical component of the People Manager Value Proposition is to hire talented people who enable the organization to achieve its strategic goals. This course is an introduction into the topic of recruitment, selection and onboarding.

By the end of this project, you will be able to create a simple Gantt Chart using Google Sheets. You will have a better understanding of how to use this tool to help track and present project schedules. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

A comprehensive foundation in hospitality business management for professionals Our PDD features bespoke academic content, a hospitality-focused field trip plus a 6-month professional internship. This program also provides the perfect springboard to our flagship MBA program.

A comprehensive foundation in hospitality business management for professionals Our PDD features bespoke academic content, a hospitality-focused field trip plus a 6-month professional internship. This program also provides the perfect springboard to our flagship MBA program.

The B.Sc. in Sports and Leisure Management takes a student-centred approach to learning. Students engage with the Sports, Leisure and associated sectors through innovative teaching and actively learning by doing. Real-life problem solving takes place through engagement with community and industry, and collaborative and reflective learning will include using case studies, guest lectures from experts in their field, and site visits to a range of Sports and Leisure facilities. The programme is a mix of business, sports and leisure theory and applied modules providing you when you graduate with a wide range of competencies and attributes that you will find valuable working within the Sports, Leisure and associated sectors. You will study topics such as Communication, Marketing, Intercultural Competence, Leadership in Health Activity and Nutrition, Entrepreneurship, Leisure Law, and Facilities Management. Graduates will build the attributes and competencies required to work in the field.Using options in Years 2 and 3, you can tailor your interests around the themes of community, leisure and wellness, tourism or management. A final-year dissertation will be chosen from themes of Community; Leisure and Well-being; Tourism; and Management. In Year 2, students have the option to study at a partner University in Europe, under the Erasmus programme. Students will undertake a 6-month professional work placement. This may be completed outside Ireland, also under the Erasmus programme. On graduation, you may continue to postgraduate study in TU Dublin or elsewhere. Graduates will have the opportunity to gain accreditation in areas such as personal training and pool lifeguard. Exit Level 7 award available for this programme

This Hotel Receptionist Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices. Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP. What are the requirements? You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you. What skills will I gain? Produce standard documents and learn how to handle difficult customersGain practical knowledge of communication over the telephoneBecome a master of Microsoft Office and Social Media handlingUnderstand accurate data management and record keepingLearn how to efficiently arrange travel and accommodationLearn best practice for management and customer service What is the target audience? Job hunters & School leaversCollege or University student & graduates How will I be assessed? At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate. What Certification am I going to receive? If you pass the exam successfully then you will be awarded a Hotel Receptionist Training Certificate. What careers can I get with this qualification? With this diploma, you are able to fulfil various roles, such as: Switchboard OperatorFront Desk OperatorFront Desk SupervisorFront Desk ManagerHotel Receptionist