Measuring & Maximizing Employee Engagement to Drive Profit
SHMS Swiss Hotel Management SchoolCHF500
Tasse incluse
Panoramica del corso
The DNA in Hospitality Management is human-centered and celebrates a culture of passion for the brands, the products, and people.
Cosa imparerai
• To build on the “how-to” developed in Developing a Value-Driven Workplace Culture, diversity in the wider context is explored in depth. Generational diversity is then the key focus.
• To explore of the values that the generations in the workforce have today and the impact this has on engagement and performance; how can high engagement be encouraged and maximised.
• Through readings, case studies, videos and industry expert interviews you will be able to underpin what is happening currently within the industry with regard to encouraging engagement to drive success.
• The underpin the current discussions among the experts from a theoretical perspective to examine what might be applicable in practical settings in the efforts to achieve success.
Dettagli del corso
Per chi è il corso?
This course explores how to engage various generations, including Gen Z, to be involved in, enthusiastic about, and committed to their work and workplace. Learn to manage a generationally, diverse workforce. Create strategies and initiatives for developing highly engaged people, and measuring and maximizing employee engagement levels to drive profit.
Self-paced course.