The Palace, a Luxury Collection Hotel, Madrid

Pubblicata

Night Manager

Cosa comprende il lavoro

Additional Information: This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

As Night Manager at a Luxury Collection Hotel, you will lead all overnight operations, ensuring a seamless and refined guest experience in line with the brand’s exceptional standards. You will oversee the safety and security of the property, manage guest relations during late hours with professionalism and discretion, supervise the night team, and ensure the accuracy of all financial and administrative processes.

As the senior leader on duty, you will act as the hotel’s key decision-maker throughout the night, proactively resolving issues and anticipating guest needs. You will also play a critical role in guaranteeing a smooth handover to the daytime teams, preserving operational continuity and upholding the hotel’s reputation for excellence at every touchpoint.

Education & Experience

•Bachelor’s degree in Hospitality Management or related field preferred.

•Minimum 3–5 years of experience in a supervisory or managerial role within a luxury or 5-star hotel environment.

•Proven experience in Front Office operations, night audit processes, and VIP guest management.

•Strong knowledge of Property Management Systems (Opera Cloud, Fidelio, or similar).

Skills & Competencies

•Exceptional interpersonal and communication skills with a refined and professional presence.

•Strong leadership and decision-making abilities, particularly in high-pressure situations.

•High level of discretion and professionalism when dealing with sensitive guest matters.

•Solid financial acumen and attention to detail.

•Fluency in English and Spanish; additional languages are highly desirable.

COMPENSATION & BENEFITS

•Competitive salary aligned with luxury hospitality standards. •Access to brand benefits, including employee rates and dining privileges. •Health and wellness programs. •Training, development, and career growth opportunities within The Luxury Collection and Marriott International.

This company is an equal opportunity employer.

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Dipartimento: Guest Relations

Su di te

Lingua richiesta: Spagnolo.

L'azienda

Unique events and personalities have cemented the reputation of The Westin since 1912. Today, the Grand Dame continues to reinvent itself to further build upon its legendary hospitality.

Always in the center of Madrid’s scene, La Rotonda
restaurant, under its beautiful glass dome, is the place to enjoy a memorable lunch or dinner and experience the best Sunday brunch in Madrid, the Opera & Brunch.

The English styled and very elegant 1912 Museo Bar is the ideal spot to taste a coffee, a signature cocktail or selection of wines by the glass.

Finally, two of the most renowned Asian restaurants in Madrid, Asia Gallery restaurant, that welcomes guests attracted by its atmosphere and delicious Cantonese cuisine and the brand new Green Tea, for Japanese´s foodie lovers.

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